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Not Able to Recieve Incoming Call Via PSTN

yogesh bhalerao
Level 1
Level 1

HI

I am not able to receive incoming call via my PSTN , Also i am not able to dial local call via my PSTN

I am able to dial STD and ISD calls but not able to receive incoming from STD,ISD

CUCM:- 10.5

 

Please find the traces

 

Dec 29 06:47:55.227: ISDN Se0/1/0:15 Q931: RX <- SETUP pd = 8  callref = 0x004C
    Sending Complete
    Bearer Capability i = 0x8090A3
        Standard = CCITT
        Transfer Capability = Speech  
        Transfer Mode = Circuit
        Transfer Rate = 64 kbit/s
    Channel ID i = 0xA18391
        Preferred, Channel 17
    Calling Party Number i = 0x2183, '9XXXXXXXXX'
        Plan:ISDN, Type:National
    Called Party Number i = 0x81, '901'
        Plan:ISDN, Type:Unknown
*Dec 29 06:47:55.355: ISDN Se0/1/0:15 Q931: TX -> RELEASE_COMP pd = 8  callref = 0x804C
    Cause i = 0x8081 - Unallocated/unassigned number

 

I am having 4 digit extension :- 79XX

 

 

Any help would be appreciated

 

 

 

26 Replies 26

As per these debugs, you are sending 4 digits to the PSTN. 7942

I spoke with my Provider and he says you send me 6 digits and he will strip first 3 digits and will take last 3 digits , i created route pattern according to it but still the same

Do i have to create any Translation pattern

 

Dec 30 12:30:49.752: ISDN Se0/1/0:15 Q931: TX -> SETUP pd = 8  callref = 0x0001
        Bearer Capability i = 0x8090A3
                Standard = CCITT
                Transfer Capability = Speech
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0xA9839F
                Exclusive, Channel 31
        Calling Party Number i = 0x0081, '267917'
                Plan:Unknown, Type:Unknown
        Called Party Number i = 0x80, '244212'
                Plan:Unknown, Type:Unknown
*Dec 30 12:30:49.952: ISDN Se0/1/0:15 Q931: RX <- CALL_PROC pd = 8  callref = 0x8001
        Channel ID i = 0xA9839F
                Exclusive, Channel 31
*Dec 30 12:30:50.412: ISDN Se0/1/0:15 Q931: RX <- DISCONNECT pd = 8  callref = 0x8001
        Cause i = 0x8281 - Unallocated/unassigned number
        Progress Ind i = 0x8288 - In-band info or appropriate now available
*Dec 30 12:31:04.692: ISDN Se0/1/0:15 Q931: TX -> RELEASE pd = 8  callref = 0x0001
*Dec 30 12:31:04.736: ISDN Se0/1/0:15 Q931: RX <- RELEASE_COMP pd = 8  callref = 0x8001
        Cause i = 0x8281 - Unallocated/unassigned number

 

You are sending 6 digits to the provider.

Called Party Number i = 0x80, '244212'

 

What exactly do they require?

He said that you send me 6 digits i will strip the first 3 digits and use next 3 digits, Also i had informed him that for incoming you are sending us 3 digits and we changed the settings at our end so incoming started

But he says that also for outgoing he will strip first 3 digits and use the last 3 digits

 

Also i have made changes in the local landline pattern in calling party using the code and then 6 digit number

 

 

 

I don't think the provider is looking for you to change the Calling party before sending it to them. They specifically need the right Called number to route the call to the required side.

I just made incoming call to number 2679XX and in called number it showed 9XX the Translation pattern we created that day,

So basically what strikes me that "Called Number" they only require 3 digits

so for outgoing we would need to create Translation patter which will send 3 digits(last digits) to ISP and they will forward it accordingly

what u think ?

 

Just one more thnig

Local Mobile calls going through

 

 08:09:45.403: ISDN Se0/1/0:15 Q931: TX -> SETUP pd = 8  callref = 0x0002
        Sending Complete
        Bearer Capability i = 0x8090A3
                Standard = CCITT
                Transfer Capability = Speech
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0xA9839F
                Exclusive, Channel 31
        Calling Party Number i = 0x0081, '2XX72XX909'
                Plan:Unknown, Type:Unknown
        Called Party Number i = 0x80, 'XXXXXXXXXX'
                Plan:Unknown, Type:Unknown
*Dec 31 08:09:45.547: ISDN Se0/1/0:15 Q931: RX <- CALL_PROC pd = 8  callref = 0x8002
        Channel ID i = 0xA9839F
                Exclusive, Channel 31
*Dec 31 08:09:46.199: ISDN Se0/1/0:15 Q931: RX <- PROGRESS pd = 8  callref = 0x8002
        Progress Ind i = 0x8288 - In-band info or appropriate now available
        Progress Ind i = 0x8282 - Destination address is non-ISDN
*Dec 31 08:09:49.935: ISDN Se0/1/0:15 Q931: RX <- ALERTING pd = 8  callref = 0x8002
*Dec 31 08:09:54.171: ISDN Se0/1/0:15 Q931: RX <- CONNECT pd = 8  callref = 0x8002
*Dec 31 08:09:54.179: ISDN Se0/1/0:15 Q931: RX <- FACILITY pd = 8  callref = 0x8002
        Facility i = 0x91A1130202008A020122300AA1053003020101820100
                Protocol Profile = Remote Operations Protocol
                0xA1130202008A020122300AA1053003020101820100
                Component = Invoke component
                        Invoke Id = 138
                        Operation = AOCDChargingUnit
*Dec 31 08:09:54.283: ISDN Se0/1/0:15 Q931: TX -> CONNECT_ACK pd = 8  callref = 0x0002

 

================================================

Local Landline calls not going

 

 

Dec 31 08:11:01.431: ISDN Se0/1/0:15 Q931: TX -> SETUP pd = 8  callref = 0x0003
        Bearer Capability i = 0x8090A3
                Standard = CCITT
                Transfer Capability = Speech
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0xA9839F
                Exclusive, Channel 31
        Calling Party Number i = 0x0081, '2XX72XX909'
                Plan:Unknown, Type:Unknown
        Called Party Number i = 0x80, 'XXXXXX'
                Plan:Unknown, Type:Unknown
*Dec 31 08:11:01.535: ISDN Se0/1/0:15 Q931: RX <- CALL_PROC pd = 8  callref = 0x8003
        Channel ID i = 0xA9839F
                Exclusive, Channel 31
*Dec 31 08:11:01.875: ISDN Se0/1/0:15 Q931: RX <- DISCONNECT pd = 8  callref = 0x8003
        Cause i = 0x8281 - Unallocated/unassigned number
        Progress Ind i = 0x8288 - In-band info or appropriate now available

*Dec 31 08:11:11.755: ISDN Se0/1/0:15 Q931: TX -> RELEASE pd = 8  callref = 0x0003
*Dec 31 08:11:11.803: ISDN Se0/1/0:15 Q931: RX <- RELEASE_COMP pd = 8  callref = 0x8003
        Cause i = 0x8281 - Unallocated/unassigned number

 

 

Can you find anything from this ?

That makes no sense..

Local: Called Party Number i = 0x80, 'XXXXXX'

Mobile: Called Party Number i = 0x80, 'XXXXXXXXXX'

 

Are you sending digits or only Xs?

As long as you adhere to their requirements in terms of number of digits and valid numbers, it is an issue on their side.

No i am sending digits

Local: Called Party Number i = 0x80, '257901'

Mobile: Called Party Number i = 0x80, '9999999999'

 

I changed the Called party mask and kept it XXX and see the below result i got

 Channel ID i = 0xA9839F
                Exclusive, Channel 31
        Calling Party Number i = 0x0081, '2667267905'
                Plan:Unknown, Type:Unknown
        Called Party Number i = 0x80, '424'
                Plan:Unknown, Type:Unknown
*Dec 31 09:29:13.447: ISDN Se0/1/0:15 Q931: RX <- CALL_PROC pd = 8  callref = 0x8008
        Channel ID i = 0xA9839F
                Exclusive, Channel 31
*Dec 31 09:29:13.795: ISDN Se0/1/0:15 Q931: RX <- DISCONNECT pd = 8  callref = 0x8008
        Cause i = 0x8281 - Unallocated/unassigned number
        Progress Ind i = 0x8288 - In-band info or appropriate now available
*Dec 31 09:29:25.775: ISDN Se0/1/0:15 Q931: TX -> RELEASE pd = 8  callref = 0x0008
*Dec 31 09:29:25.815: ISDN Se0/1/0:15 Q931: RX <- RELEASE_COMP pd = 8  callref = 0x8008
        Cause i = 0x8281 - Unallocated/unassigned number

 

This is clearly a provider issue.

I spoke with Provider yesterday he says that for outgoing local we dial 6 digit landline from which he will strip 3 digits and send rest 3 to destination

 

So in short he says that WE send him 6 digits and he wil strip 3 at his end and route the call

 

So do we need to create any translation pattern for it ? or make any changes in Route pattern