10-26-2011 10:55 PM - edited 03-16-2019 07:43 AM
Hi,
I am Aslam, in my client office they are not able to send (outgoing) fax. But we can receive (incoming) fax.
We have a H.323 gateway in the site, through FXS port fax machine is connected.
While trying to send a fax its showing an error "H3 - no answer".
Can anyone please help with this. its urgent
Regards,
Aslam
10-26-2011 11:19 PM
Pleae post your Dial-peer and voice service voip configuration.
Regards
10-27-2011 02:25 AM
Please find the dial-peer config below and help me to resolve this issue.
voice service voip
allow-connections h323 to h323
fax protocol cisco
h323
no h225 timeout keepalive
=============================
dial-peer voice 1 pots
description ** incoming dial peer *
translation-profile incoming PSTN-Incoming
incoming called-number .
direct-inward-dial
port 0/1/0
!
dial-peer voice 2 voip
destination-pattern 3...$
voice-class codec 1
voice-class h323 3
session target ipv4:10.80.100.1
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 3 voip
preference 1
destination-pattern 3...$
voice-class codec 1
voice-class h323 3
--More-- session target ipv4:10.94.100.1
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 4 pots
description **GSM calls**
destination-pattern 906[237]0.......
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
port 0/1/0
forward-digits 11
!
dial-peer voice 5 pots
description **Local Dialing**
destination-pattern 9.......
port 0/1/0
forward-digits 7
!
dial-peer voice 6 pots
description ** internaltional calls *
destination-pattern 00T
port 0/1/0
--More-- forward-digits all
!
dial-peer voice 100 pots
destination-pattern 3059
direct-inward-dial
port 0/0/0
!
dial-peer voice 33 pots
description **Call to Emergency Numbers**
preference 1
destination-pattern 1[0-1][2457]
port 0/1/0
forward-digits 3
!
dial-peer voice 333 pots
description **Call to Emergency Numbers**
preference 1
destination-pattern 91[0-1][2457]
port 0/1/0
forward-digits 3
!
dial-peer voice 300 voip
translation-profile outgoing international
--More-- preference 2
destination-pattern 900T
voice-class codec 1
voice-class h323 3
session target ipv4:10.80.100.1
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 400 voip
translation-profile outgoing international
preference 3
destination-pattern 900T
voice-class codec 1
voice-class h323 3
session target ipv4:10.94.100.1
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 330 pots
preference 1
destination-pattern 900T
port 0/1/0
prefix 00
!
dial-peer voice 8 pots
description **National calls**
destination-pattern 906[145689].......
port 0/1/0
forward-digits 10
12-31-2012 09:29 AM
Did you ever get a resolution for this issue? I am running into the same problem.
Thanks,
Jason
12-31-2012 11:33 AM
Hi Aslam,
First of all, you need to clarify what is the complete call flow and all devices that are part of it, so we can have a better idea on what we are dealing with.
Please take a look on the following document with the most common Faxing supported call flows:
https://supportforums.cisco.com/docs/DOC-25210
You also better not use "fax protocol cisco" under voice service voip, it's kind of legacy FoIP procotol now a days.
We know that you have an H323 GW receiving the calls, what about the end device? Is the fax machine connected to a different router?
--
Jorge Armijo
Please remember to rate helpful responses and identify helpful or correct answers.
01-02-2013 03:02 AM
Hi,
can u share your router configuration.
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