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Beginner

NTP Issue from Real Time Monitoring Tool

Hello guys,

I have been having issues with NTP on my CUCM 7.1 Cluster of 3 servers but recently I configured new NTP servers at stratum 4 and 5 but I keep having NTP failure alerts every 30 minutes even after restarting NTP services on the Publisher and the status looks good from CLI.

severity :- Critical Process ntpRunningStatus.sh The local NTP client is off by more than the acceptable threshold of 3 seconds from its remote NTP system peer. The normal remedy is for NTP watch dog to automatically restart NTP. However, an usual number of automatic NTP restarts have already occurred on this node. No additional NTP restarts will be done until NTP synchronization stabilizes. Check NTP status via CLI

Could this be a false positive and what do you suggest I do to stop this?

Thanks in anticipation.

4 REPLIES 4
Cisco Employee

NTP Issue from Real Time Monitoring Tool

What is the Stratum value on Publisher? It looks like a false positive to me.

Tapan

Not applicable

Hi, can someone tell me why

Hi, can someone tell me why the ref id shows as CHU_AUDIO(1)     

Beginner

NTP Issue from Real Time Monitoring Tool

Caleb,

Could you please send "utils ntp status"  "utils diagnose test" from every server in CUCM cluster

Vadym

Beginner

NTP Issue from Real Time Monitoring Tool

Thanks guys, here they are:

Thanks in anticipation.

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