Sorry for the delay. May 18

thorstenn · ‎05-12-2015

Hi,

for some years i had the num2name script via ISDN up and working. No we change to SIP and i have the problem that it shows the name correct on the cisco phone but as soon as i pickup the phone the call is disconnected.

See here the debug from VGW:

Received:
PRACK sip:411234691@10.16.4.12:5060 SIP/2.0
From: <sip:556035695;phone-context=national@193.123.123.84;user=phone>;tag=95792
To: <sip:411234691;phone-context=national@lv455.anlv.local;user=phone>;tag=30956E8-1ADB
Call-ID: 9bbbe832d4262f0f11fffa02285880cf8aa9b9e@193.123.123.84
CSeq: 83808 PRACK
Via: SIP/2.0/UDP 193.123.123.84:5060;branch=z9hG4bK-1d0e3a5-17f93d02-37cceeae
User-Agent: Nortel SESM 17.0.7.13
Max-Forwards: 20
Supported: com.nortelnetworks.firewall,p-3rdpartycontrol,nosec,join,x-nortel-sipvc,gin
RAck: 8564 83807 INVITE
Route: <sip:10.16.4.12:5060;transport=udp>
Content-Length: 0

May 5 12:11:06.476 CEST: //1691/E0A39D5386C7/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 193.123.123.84:5060;branch=z9hG4bK-1d0e3a5-17f93d02-37cceeae
From: <sip:556035695;phone-context=national@193.123.123.84;user=phone>;tag=95792
To: <sip:411234691;phone-context=national@lv455.anlv.local;user=phone>;tag=30956E8-1ADB
Date: Tue, 05 May 2015 10:11:06 GMT
Call-ID: 9bbbe832d4262f0f11fffa02285880cf8aa9b9e@193.123.123.84
Server: Cisco-SIPGateway/IOS-15.4.3.M2
CSeq: 83808 PRACK
Content-Length: 0

May 5 12:11:12.028 CEST: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
CANCEL sip:411234691;phone-context=national@lv455.anlv.local;user=phone;behindnat SIP/2.0
From: <sip:556035695;phone-context=national@193.123.123.84;user=phone>;tag=95792
To: <sip:411234691;phone-context=national@lv455.anlv.local;user=phone>
Call-ID: 9bbbe832d4262f0f11fffa02285880cf8aa9b9e@193.123.123.84
CSeq: 83807 CANCEL
Via: SIP/2.0/UDP 193.123.123.84:5060;branch=z9hG4bK-1d0e3a4-17f93c7e-1cd739e3
Max-Forwards: 70
Content-Length: 0

May 5 12:11:12.028 CEST: //1691/E0A39D5386C7/CCAPI/cc_api_call_disconnected:
   Cause Value=16, Interface=0x2241FBC0, Call Id=1691
May 5 12:11:12.028 CEST: //1691/E0A39D5386C7/CCAPI/cc_api_call_disconnected:
   Call Entry(Responsed=TRUE, Cause Value=16, Retry Count=0)
May 5 12:11:12.028 CEST: //1693/E0B10A8B86CC/CCAPI/ccCallDisconnect:
   Cause Value=0, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
May 5 12:11:12.028 CEST: //1693/E0B10A8B86CC/CCAPI/ccCallDisconnect:
   Cause Value=0, Call Entry(Responsed=TRUE, Cause Value=0)
May 5 12:11:12.032 CEST: //1693/E0B10A8B86CC/SIP/Msg/ccsipDisplayMsg:
Sent:
CANCEL sip:411234691@10.16.1.21:5060 SIP/2.0
Via: SIP/2.0/TCP 10.16.4.12:5060;branch=z9hG4bK1BF80
From: "Jason Manick" <sip:556035695@10.16.4.12>;tag=30956C8-E78
To: <sip:411234691@10.16.1.21>
Date: Tue, 05 May 2015 10:11:06 GMT
Call-ID: E0B1A6B3-F24511E4-86CFFA5E-DB512D77@10.16.4.12
CSeq: 101 CANCEL
Max-Forwards: 70
Timestamp: 1430820672
Reason: Q.850;cause=0
Content-Length: 0

May 5 12:11:12.032 CEST: //1691/E0A39D5386C7/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 193.123.123.84:5060;branch=z9hG4bK-1d0e3a4-17f93c7e-1cd739e3
From: <sip:556035695;phone-context=national@193.123.123.84;user=phone>;tag=95792
To: <sip:411234691;phone-context=national@lv455.anlv.local;user=phone>
Date: Tue, 05 May 2015 10:11:12 GMT
Call-ID: 9bbbe832d4262f0f11fffa02285880cf8aa9b9e@193.123.123.84
CSeq: 83807 CANCEL
Content-Length: 0

May 5 12:11:12.036 CEST: //1693/E0B10A8B86CC/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 200 OK
Via: SIP/2.0/TCP 10.16.4.12:5060;branch=z9hG4bK1BF80
From: "Jason Manick" <sip:00556035695@10.16.4.12>;tag=30956C8-E78
To: <sip:411234691@10.16.1.21>
Date: Tue, 05 May 2015 10:11:11 GMT
Call-ID: E0B1A6B3-F24511E4-86CFFA5E-DB512D77@10.16.4.12
Server: Cisco-CUCM10.5
CSeq: 101 CANCEL
Content-Length: 0

May 5 12:11:12.036 CEST: //1693/E0B10A8B86CC/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x2241FBC0, Tag=0x0, Call Id=1693,
   Call Entry(Disconnect Cause=0, Voice Class Cause Code=0, Retry Count=0)
May 5 12:11:12.036 CEST: //1693/E0B10A8B86CC/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
May 5 12:11:12.040 CEST: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

May 5 12:11:12.040 CEST: :cc_free_feature_vsa freeing 3D53AAB0
May 5 12:11:12.040 CEST: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

May 5 12:11:12.040 CEST: vsacount in free is 1
May 5 12:11:12.040 CEST: //1693/E0B10A8B86CC/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 487 Request Cancelled
Via: SIP/2.0/TCP 10.16.4.12:5060;branch=z9hG4bK1BF80
From: "Jason Manick" <sip:00556035695@10.16.4.12>;tag=30956C8-E78
To: <sip:411234691@10.16.1.21>;tag=751132~17284390-7789-4b0b-aed0-68cb88d4a54d-46051997
Date: Tue, 05 May 2015 10:11:11 GMT
Call-ID: E0B1A6B3-F24511E4-86CFFA5E-DB512D77@10.16.4.12
CSeq: 101 INVITE
Allow-Events: presence
Server: Cisco-CUCM10.5
Content-Length: 0

May 5 12:11:12.040 CEST: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
ACK sip:411234691@10.16.1.21:5060 SIP/2.0
Via: SIP/2.0/TCP 10.16.4.12:5060;branch=z9hG4bK1BF80
From: "Jason Manick" <sip:556035695@10.16.4.12>;tag=30956C8-E78
To: <sip:411234691@10.16.1.21>;tag=751132~17284390-7789-4b0b-aed0-68cb88d4a54d-46051997
Date: Tue, 05 May 2015 10:11:06 GMT
Call-ID: E0B1A6B3-F24511E4-86CFFA5E-DB512D77@10.16.4.12
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: telephone-event
Content-Length: 0

Call Flow:

SIP Provider -> VGW -> SIP Trunk to CUCM

Carlo Poggiarelli · ‎05-12-2015

Hi.

Can you please activate a debug voip application script, make a call and post the output?

Thanks

Regards

Carlo

Please rate all helpful posts "The more you help the more you learn"

thorstenn · ‎05-18-2015

Sorry for the delay.

May 18 16:17:28.041 CEST: //2183//TCL :/tcl_PutsObjCmd: SetupDone status ls_000
May 18 16:17:28.041 CEST: //2183//AFW_:/AFW_FSM_Drive: Tcl_Eval to drive FSM inside Tcl modulespace. code=1 code=ERROR
May 18 16:17:28.041 CEST: TCL script failure
Result:
failed
May 18 16:17:28.041 CEST: TCL script failure errorInfo:
failed
while executing
"connection create leg_incoming leg_outgoing
(procedure "act_SetupDone" line 23)
invoked from within
"act_SetupDone"

Carlo Poggiarelli · ‎05-18-2015

Hi.

Can you please also attach your current VG config?

Thanks

Regards

Carlo

Please rate all helpful posts "The more you help the more you learn"

thorstenn · ‎05-18-2015

Which part you need ?

Carlo Poggiarelli · ‎05-18-2015

Hi.

Application,

Dial-peer

Voice service

Carlo

Please rate all helpful posts "The more you help the more you learn"

thorstenn · ‎05-18-2015

voice service voip
ip address trusted list
ipv4 0.0.0.0 0.0.0.0
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
no supplementary-service h225-notify cid-update
redirect ip2ip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
h323
h225 timeout t302 15
h225 signal overlap
h225 display-ie ccm-compatible
h245 caps mode restricted
sip
min-se 1100 session-expires 1100
asserted-id pai
no anat
early-offer forced
!

!
dial-peer voice 100 voip
description -# Incoming TO CUBE #-
session protocol sipv2
incoming called-number .
voice-class codec 1
voice-class sip profiles 100
dtmf-relay rtp-nte
!

!
application
service num2name flash:/ivr/number2name.tcl
param list-file flash:/ivr/bulklist.txt
!
!

oliverpowell · ‎01-31-2017

Hi,

Did you resolve this issue? I am hitting the same error on my TCL script with SIP provider.

Thanks

Oli

thorstenn · ‎01-31-2017

Yes i was in contact with the creator of the TCL script and he gave me a new TCL script. The one i had was outdated.

num2name SIP Trunk disconnect