On Behalf of Codes.

[mskap1304]

Hello All,

            Want to know explanation of On behalf of code - 1(CctiLine) in CM CDR Log. 

I feel the call was disconnected at Agent CTI End for the code. 

Awaiting your revert.

Thanks, 

Saravana Kumar M.

:-)

[Carlo Poggiarelli]

Hi Saravana.

If it can help, here is what is mentioned on "Cisco Callmanager Fundamentals" book

Legend for the OnBehalfOf Fields

Table 7-7 defines the possible values of the OnBehalfOf fields. These fields are intended to help identify all records that are part of a feature call. These fields note the feature that is responsible for the call termination on each half of a call. They also note which feature caused the originator to be redirected, and which feature was the last feature to cause the call to be redirected. When a device terminates a call, the OnBehalfOf field is set to Device, which is the value that is used for all calls that do not involve a supplementary service.

HTH

Carlo

[Jitender Bhandari]

Hi Saravana,

it looks like the post was duplicated but i have answers the same on the below post

https://supportforums.cisco.com/discussion/12550251/behalf-codes-cm-cdr

HTH

JB