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On Net Caller-ID when call is forwarded.

C_Noble
Level 1
Level 1

Hi Everyone!  

Hoping someone can give me a hand with this.  Here is the call flow:

Unanswered call for internal extension > Forwards to x8000 (OnNet)  > x8000 Forwards to x9000 (OnNet) when unanswered
When x9000 receives the call, the caller-id shows the original calling party.
The customer wants to see the last forwarding party's calling number (above example = x8000).

I have experimented with "Forwarded Call Information Display on Device" on the line configuration to no avail.

I'm guessing the Call Manager default is to show the Caller-ID of a forwarded call as the original Caller-ID.

Is there a way to modify this?

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