Hi Everyone!
Hoping someone can give me a hand with this. Here is the call flow:
Unanswered call for internal extension > Forwards to x8000 (OnNet) > x8000 Forwards to x9000 (OnNet) when unanswered
When x9000 receives the call, the caller-id shows the original calling party.
The customer wants to see the last forwarding party's calling number (above example = x8000).
I have experimented with "Forwarded Call Information Display on Device" on the line configuration to no avail.
I'm guessing the Call Manager default is to show the Caller-ID of a forwarded call as the original Caller-ID.
Is there a way to modify this?