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Outbound Caller ID Drops the Plus (+)

ahochau_2
Level 1
Level 1

Globalized the dial plan, but when the call goes out the PRI I lose the + when the call goes out the PRI.  I know the + is not supported on PRI, but I'm trying to figure how to stop the updating of the caller ID when the call leaves CUCM.  I've had to fix this on SIP to SIP in the past with "no update-callerid, but this is the first Time I've seen it SIP to PRI.

 

Phone <---SIP--->CUCM<---SIP--->4331<--PRI---> PSTN

 

Dial 5035551234 globalized to +15035551234 which is what displays on the phone.  when the call hits the PRI the CallerID is updated to 15035551234.  Once the call is globalized to +15035551234 the display on the phone should not change.

 

Any help is appreciated.

1 Reply 1

Vivek Batra
VIP Alumni
VIP Alumni

Duplicate of 

https://supportforums.cisco.com/discussion/12629301/outbound-caller-id-drops-plus