There's a branch of a bank that's having problems with outgoing calls. They use CUCM and they have three lines. The have call several times to establish a communication with the other party. Many of those times they will hear the message: "this number is not part of a customer in service" (literally translated, sorry).
I still have no info like configuration but could somebody give me some ideas on how to start troubleshooting this issue?
What kind of trunk/interface do you use for the calls?? Run some debugs in the gw, but from what you're mentioning, it does sound you're reaching either the destination, or your telco doesn't know how to route the calls to those numbers. Have you tried asking your telco about this??
Hello, We have been facing issues with backup of drfcomponent.XML & Processnode.XML files to our backup servers during scheduled Backup in our CUCM 11.0 servers.We have been using Titan FTP server for Backup. I see error on backup statusERRO...
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We have a manager that's left and we want to let callers know to call the new manager at a different number, but we don't want the caller to be able to leave a message. Can a voicemail box be setup to work this way?If so, how? Thanks Kelvin
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