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Outgoing Calling Name not working

Ayaz Khan
Level 1
Level 1

Hello All,

We are using CM 7.0 and have 28 using H323.  We have not been able to get Calling name display working.  I have included a copy of the running config and snapshot of GW config from CM.

Feb 23 02:56:48.529: ISDN Se0/0/0:23 Q931: pak_private_number: Invalid type/plan 0x0 0x0 may be overriden; sw-type 13

Feb 23 02:56:48.529: ISDN Se0/0/0:23 Q931: Applying typeplan for sw-type 0xD is 0x2 0x1, Calling num 5197430271

Feb 23 02:56:48.529: ISDN Se0/0/0:23 Q931: Sending SETUP  callref = 0x2029 callID = 0xA203 switch = primary-ni interface = User

Feb 23 02:56:48.529: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = 8  callref = 0x2029

        Bearer Capability i = 0x8090A2

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA98397

                Exclusive, Channel 23

        Facility i = 0x9F8B0100A115020109020100800D4B69746368204C696272617279

                Protocol Profile =  Networking Extensions

                0xA115020109020100800D4B69746368204

MKPLVG#C696272617279

                Component = Invoke component

                        Invoke Id = 9

                        Operation = CallingName

                                Name Presentation Allowed Extended

                                Name = Kitch Library

        Display i = 'Kitch Library'

        Calling Party Number i = 0x2181, '519-------'

                Plan:ISDN, Type:National

        Called Party Number i = 0x80, '1905--------'

                Plan:Unknown, Type:Unknown

Feb 23 02:56:48.605: ISDN Se0/0/0:23 Q931: RX <- STATUS pd = 8  callref = 0xA029

        Cause i = 0x80E428 - Invalid information element contents

        Call State i = 0x01

Feb 23 02:56:48.657: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC pd = 8  callref = 0xA029

        Channel ID i = 0xA98397

                Exclusive, Channel 23

MKPLVG#

Feb 23 02:56:51.657: ISDN Se0/0/0:23 Q931: RX <- ALERTING pd = 8  callref = 0xA029

        Progress Ind i = 0x8088 - In-band info or appropriate now available

MKPLVG#

Feb 23 02:56:54.949: ISDN Se0/0/0:23 Q931: TX -> DISCONNECT pd = 8  callref = 0x2029

        Cause i = 0x8090 - Normal call clearing

Feb 23 02:56:55.205: ISDN Se0/0/0:23 Q931: RX <- RELEASE pd = 8  callref = 0xA029

Feb 23 02:56:55.205: ISDN Se0/0/0:23 Q931: TX -> RELEASE_COMP pd = 8  callref = 0x2029

I have tried setting plan and type for called number, checking the display ie box on GW in CM and variations "isdn display ie" commands

Telco says everything is enabled on their end, they are using Nortel DMS100, PRI n1

Below is telco's last statement,


Re: Outbound Call Display

Here is what Allstream sees when you send a call:


<== 06:08:07:56.96 (CM Time: 27:11:10:06.36).
<== Q931: SETUP: from S[7053] L[1,58,0] E[22,57,0] SPA[----]
CR: 0,00 9B
BC: speech
64 kbit/s
circuit mode
mu-law speech
CID: 18
LENGTH: 03
Channel Selection Info: As Indicated in Following Octets
D-Channel Indicator: D-Channel NOT indicated
Preferred/Exclusive: Exclusive
Interface type = primary rate
Interface Identifier: IID Implicitly Identified
Channel Type: B - Channel Units (3).
Number Map: Channel is indicated by the number following.
Coding Standard: CCITT
Channel Number = 23
CGN: e164
national_number
user_provided_passed_screening
presentation_allowed
5197430271
CDN: e164
national_number
5198933996

==> 06:08:07:57.10 (CM Time: 27:11:10:06.50).
==> Q931: CALL PROC: to S[7053] L[1,58,0] E[22,57,0] SPA[----]
CR: 1,00 9B
CID: 18
LENGTH: 03
Channel Selection Info: As Indicated in Following Octets
D-Channel Indicator: D-Channel NOT indicated
Preferred/Exclusive: Exclusive
Interface type = primary rate
Interface Identifier: IID Implicitly Identified
Channel Type: B - Channel Units (3).
Number Map: Channel is indicated by the number following.
Coding Standard: CCITT
Channel Number = 23

---------------------------------------------

The CGN is showing the number and that is getting through. The name display needs to be in a new field call DSP:

DSP: ±Whatever name

Please try this and test.

Thank you,

Andrew Paul
Primus Canada

I think the issue maybe with "Cause i = 0x80E428 - Invalid information element contents"

If anyone has any ideas or has encountered this issue before please let me know.

Thanks,

10 Replies 10

Vipul Jindal
Cisco Employee
Cisco Employee

call manager is sending the name is

Display i = 'Kitch Library'

don't what telco is looking for, you need to contact telco and get more information about name display.

thanks,

Vipul JIndal