Outlook IP Dialer for CUCM 9.0

[david.santel]

We just upgraded our CUCM from 4.x to 9.0. Thold IP dialer that worked with 4.x does not work with 9.0

We just need a tool that will allow users to click on Outlook contact and dial the number with CUCM 9.0

We used to use Intelligent Outlook dialer by Netelligent. Can anyone suggest a product to try?

Thanks!          

[Jagpreet Singh]

Hi David,

    I guess you could use Cisco's Click to Call App. You can dowload it from CCO.

Installation Guide:

http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/click_to_call/8.0/english/install/guide/deploy.html#wp1054730

User Guide:

http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/click_to_call/8.0/english/user/guide/c2c1.html

Regards,

Jagpreet