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Beginner

Outlook IP Dialer for CUCM 9.0

We just upgraded our CUCM from 4.x to 9.0. Thold IP dialer that worked with 4.x does not work with 9.0

We just need a tool that will allow users to click on Outlook contact and dial the number with CUCM 9.0

We used to use Intelligent Outlook dialer by Netelligent. Can anyone suggest a product to try?

Thanks!          

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Cisco Employee

Hi David,

    I guess you could use Cisco's Click to Call App. You can dowload it from CCO.

Installation Guide:

http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/click_to_call/8.0/english/install/guide/deploy.html#wp1054730

User Guide:

http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/click_to_call/8.0/english/user/guide/c2c1.html

Regards,

Jagpreet