cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
2063
Views
0
Helpful
11
Replies

Outward Dialing

Kindly note that the deployed phones are dual line mapped with a 3 digit extn and a DID number.  now if some one calls on the mapped DID numbers the call lands up on the right extension, the issue is if some one from internal calls up the outward numbers the system picks up the Board number as such the mapped DID number dosent display on the called number... would any one help me in this regard... attached is the current configuration.

FYi

Board number : 4540700

Extn Number : 705

Extn mapped with DID: 4540705

when this extn makes an outward dial the displayed number is : 4540700

11 Replies 11

nitsinha
Level 4
Level 4

Since the numbers are masked in the config, i couldn't find out where 4540700 is configured. Where exactly is 4540700 number configured?

Enable 'debug isdn q931' , 'debug voip translation', 'debug voip ccapi inout' and make an outbound call. Check what calling number is sent out to the Telco and where the translation is being performed.

HTH

Regards

Nitesh

PS:Pl rate helpful posts

ashok_boin
Level 5
Level 5