01-24-2012 10:17 AM - edited 03-16-2019 09:11 AM
Hi All
I have CME 8.8, about 55 ip phones (7942 and 7945), Paging is configured like that:
ephone-dn 110
number 899
label 899.Interfono
description INT.PER PAGING
name Interfono
paging ip 239.23.4.10 port 2000
phones are confingured like that
ephone 7
mac-address 64D9.89C2.5C3E
ephone-template 10
username "silvae"
paging-dn 110
type 7945
button 1:7
as you can see, using a multicast address, and all the phones belongs to the same paging group.
The strange behaviour I get is that not all phones switch on the speaker when number 899 is dialed and it happens randomly, but if I press speaker button on a phone that doesn't play the message, after pressed, it play the message.
I think that multicast is configured correctly, and I don't think there are limits of ip phones while using multicast.
Do you have any idea?
thank you
Emanuele
01-24-2012 11:39 AM
Try updating phone firmware, and reload router.
03-08-2012 03:24 AM
I did update and reboot,
the first hours worked fine, then problem faced again.
We have catalyst C2960 with lanlite image
WS-C2960-48PST-S 12.2(50)SE5 C2960-LANLITEK9-M
I suppose multicast is correctly supported.
Other thing I could do would be upgrading CME version (from 8.8 to 9.0) and upgrade (if available) switch firmare image but
it should we a pure attempt.
Anybody knows what to do?
thank you very much
Emanuele
03-31-2012 07:13 AM
Hi all
a response to the question asked by myself should be that I'm hitting a phone firmware bug.
As for Cisco bug toolkit:
CSCtw61625
workaround is to downgrade to 9.1(1)SR1 firmware version or lower,
Cisco will release a firware version fixing the bug around next June 2012.
bye bye
Emanuele
04-13-2012 08:11 AM
Hello Guys,
For the ones that are still looking for a workaround. This one worked for us:
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