PCD 10.5 upgrade Task Unified CM Upgrade file not found

[etmarcof]

Hi,

I have upgraded PCD from 10.0.1 to 10.5.1.10000-6.

Now i want to config na upgrade task to upgrade CUCM 10.0.1 to CUCM UCSInstall_UCOS_10.5.1.11901-1.sgn.iso but when i do browse in task for

 Unified CM Upgrade it appear after some seconds  popup window saying The Page cannot be updated. Files not Found.

But if i go to PCD SFTP Datastore menu i can see file is there in upgrade folder also i have tried with a firmware file for exemple and problema is the same.

Regards.

MC

[devnetjmt]

Hi MC,

Were you be able to fix the issue? I am facing the same problem with a PCD 10.5.1 fresh installation. I have tried different browsers as I've seen different behaviours and errors depending on the browser used but without luck.

Any help will me much appreciated.

Thank you very much,

Francesc

[etmarcof]

Hi Francesc,

Unfortunately no and because i didn't have much time in that time i upgraded "cucm manually"

Regards,

MC

[Deepak Rawat]

Francesc,

Please provide the PCD logs using below command:

file get activelog tomcat/logs/ucmap/log4j/*.log

Just for test purpose, please enure that there are not more than 1 iso image in the upgrade folder and then try.

Regards

Deepak

[devnetjmt]

Hi Deepak,

Thank you very much for the suggestion. I tried with just one file in the upgrade folder and using a supported browser like IE9 but unfortunately, it didn't make any difference. I have just raised a TAC case. I will keep you posted.

Regards,

Francesc

[Deepak Rawat]

No issues Francesc, feel free to let me know if you need any assistance.

Regards

Deepak