i have a 8961 phone which doesn't start.
Only the upper both buttons are orange, screen is black, and the "navigation" kay is blinking some times.
I've tried the pressing # while "startup" and then 123456789*0# procedure but it doesn't work.
Does anyone knows how to reactivate the device?
Thanks a lot.
thank you for your reply.
The phone is connected to an external power supply. I've tried different power supplies (PWR-C-4).
So this does not to be the problem :-(