cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
261
Views
0
Helpful
2
Replies

Phone Blocks

ioan_ploscariu
Level 1
Level 1

Hy

I have a DID with 1500 DN (4 digits), but not all is configured on CM 7.0

If I dial a DN unregistered in CM, phone not responding and blocks.

What is the problem?

Thanks.

2 Replies 2

paolo bevilacqua
Hall of Fame
Hall of Fame

Try to explain the problem in different words, because what you said cannot be really understood.

Sorry for my english.

I configured on CM 7.0 direcory numbers from 1000 to 2500, but not all directory numbers in this range it 's configured.

If I dial unconfigured directory number from the range above, the phone display freeze and if I press any key button the phone not responding for few minutes.

If I dial any number between 3000 and 9999, phone received the following reply : “call cannot be completed .., please consult your directory number and call again“ .

Why the phone not receive this message : “call cannot be completed .., please consult your directory number and call again“, when I dial unconfigured directory number in the range 1000-2500?

Mention:

I have 2 CTI-RP configured with 1xxx and 2xxx

Thanks.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: