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ioan_ploscariu
Beginner

Phone Blocks

Hy

I have a DID with 1500 DN (4 digits), but not all is configured on CM 7.0

If I dial a DN unregistered in CM, phone not responding and blocks.

What is the problem?

Thanks.

2 REPLIES 2
paolo bevilacqua
Hall of Fame Master

Try to explain the problem in different words, because what you said cannot be really understood.

Sorry for my english.

I configured on CM 7.0 direcory numbers from 1000 to 2500, but not all directory numbers in this range it 's configured.

If I dial unconfigured directory number from the range above, the phone display freeze and if I press any key button the phone not responding for few minutes.

If I dial any number between 3000 and 9999, phone received the following reply : “call cannot be completed .., please consult your directory number and call again“ .

Why the phone not receive this message : “call cannot be completed .., please consult your directory number and call again“, when I dial unconfigured directory number in the range 1000-2500?

Mention:

I have 2 CTI-RP configured with 1xxx and 2xxx

Thanks.

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