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phone call recording feature

yun zhang
Level 1
Level 1

Hi Guys

Who knows does IP 8861 and 8841 support call recording feature without recording system just enable recording feature on Cisco CUCM? 

 

THX

 

Harvey

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

CUCM does not perform any actual recording, you need a recording system for this, no way around that. 

HTH

java

if this helps, please rate

George Sotiropoulos
Cisco Employee
Cisco Employee

Hello,

Recording services can be delivered only by external server since CUCM cannot offer such feature.

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