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Beginner

phone call recording feature

Hi Guys

Who knows does IP 8861 and 8841 support call recording feature without recording system just enable recording feature on Cisco CUCM? 

 

THX

 

Harvey

2 REPLIES 2
Hall of Fame Cisco Employee

Re: phone call recording feature

CUCM does not perform any actual recording, you need a recording system for this, no way around that. 

HTH

java

if this helps, please rate

Re: phone call recording feature

Hello,

Recording services can be delivered only by external server since CUCM cannot offer such feature.

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