phone config files in CME

[fran19422]

Hello, I am setting up CME 8 and a couple of phones for the first time.

I have created ephone ds and ephones etc. and entered restart, I expected CME to automatically write a config file to flash, however I dont see anything in there.

Am I supposed to create config file myself initially or should CME do it automatically when I create ephones ?

Thanks for any advice.

[Harmit Singh · Accepted solution]

Hi Philip,

The CME automatically does it on its own. By default, the config files are stored in the memory and cannot be seen in the flash. You can view the config files stored in the memory using "show telephony-service tftp-bindings". Example:

CME#show telephony-service tftp-bindings

tftp-server system:/its/united_states/7960-tones.xml alias United_States/7960-tones.xml

tftp-server system:/its/united_states/7960-font.xml alias English_United_States/7960-font.xml

tftp-server system:/its/united_states/7960-font.xml alias English_United_States/7920-font.xml

tftp-server system:/its/united_states/7960-dictionary.xml alias English_United_States/7960-dictionary.xml

tftp-server system:/its/united_states/7960-kate.xml alias English_United_States/7960-kate.xml

tftp-server system:/its/united_states/7960-kate.xml alias English_United_States/7920-kate.xml

tftp-server system:/its/united_states/SCCP-dictionary.xml alias English_United_States/SCCP-dictionary.xml

tftp-server system:/its/SEPDEFAULT.cnf alias SEPDefault.cnf

tftp-server system:/its/vrf1/XMLDefault.cnf.xml alias XMLDefault.cnf.xml

tftp-server system:/its/vrf1/ATADefault.cnf.xml alias ATADefault.cnf.xml

tftp-server system:/its/vrf1/XMLDefaultCIPC.cnf.xml alias SEP0022680FD92A.cnf.xml

tftp-server system:/its/vrf1/XMLDefaultCIPC.cnf.xml alias SEPF0DEF11CB8AE.cnf.xml

CME#

If you wish you store these files in the flash, then you can enter the following commands to achieve this:

CME#conf t

Enter configuration commands, one per line.  End with CNTL/Z.

CME(config)#telephony-service

CME(config-telephony)#cnf-file ?

  location      CNF file storage location

  perphone      Individual CNF file for each phone

  perphonetype  One CNF file for each phone type

CME(config-telephony)#cnf-file location flash:

CME(config-telephony)#cnf-file perphone

Updating CNF files

CNF files updating complete

CME(config-telephony)#end

CME#

HTH.

Regards,

Harmit.

[elhan]

I don't use command cnf-file location flash: and /its folder use default tftp-server system:/its/......

Is it correct or I am wrong and better to use cnf-file location flash: and change default location? By the way, all firmware file like .loads, sb2, sbn for IPphones i still locate at the flash.

[anchoudh]

Hi Philip,

I hope you have these phone loads available in the Router (CME) flash, and provided the correct commands to register them.

You can use the below link to troubleshoot your current issue,

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/troubleshooting/guide/ts_phreg.html

Hope this helps.

Anand

Please rate helpful posts !!

[fran19422]

thanks for that info.

One more related question please:

If my phone already has the required firmware loaded, should I still place those firmware files in the CME router flash memory ?

Is this compulsory or recommended practice ?

Thanks kindly.

[Harmit Singh · Accepted solution]

Hi Philip,

It is recommended to keep the current firmware files in the flash that your phones are running. The config files of the phone contain that info based on what you have entered under telephony-service with the "load" command. If the phone doesnt fine the firmware files as per it's config file, it continues to retain the existing firmware and still registers. However, in the long run, it'll cause more problems than solve anything.

HTH.

Regards,

Harmit.