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Phone CP-6945 say Phone not registed.

This telephone has been giving me and few co-workers this message.  I read in these forums that it was doing this back in 2010 too.  Is the fix something that the end user with the phone in their office is able to fix?  Thanks your time and input.

Fabio

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Leo Laohoo
Hall of Fame
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Not a lot of information to go along with, Fabio. 

What is the call server?  CUCM/CUE?  Third party?