hi thanks for your response I cannot find any of these settings;
I saved a screen shot, turned it into a pdf but see no way of posting a pdf here.
Where are you looking for these settings, on the SPA device or in your firewall? If it is in the device your looking at the wrong place, those are firewall related settings.
On the attachment of files to posts. Underneath the text section you should have this.
That is how you can attach file(s) to your post.
I understand but the provider no longer supports their system.
The codes that make it unique to their system are intact.
What I'm looking for are generic settings of the CISCO device that may be causing the phone to quit after 15 min. Some sort of timer or similar value. For instance, 15 min = 900 seconds so I was looking for something of that nature but found nothing.
Surely other such devices would have similar settings? Or other CISCO devices on other systems would need to have the same settings, in respect to timing, not proprietary settings like those unique to the Service Provider.