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Phone gets MoH from SIP Provider

Ivan131984
Level 1
Level 1

Hi,

I have a trunk sip with a sip provider via cube, the problem is that when the user puts someone on hold, it sounds two MoH, the Music from the call manager and the music from the sip provider, I talked with the SIP Provider and it says that I am sending the ip address 0.0.0.0 on the sip messages and for that reason it sounds the MoH from the sip provider and they cannot change that, how can I blocked the MoH from the sip provider?.

Thanks.

1 Reply 1

Ivan131984
Level 1
Level 1

Now is working, I have to:

  • check the mtp on the sip trunk and assign a mtp software in the MRGL
  • remove the no ip cef on the CUBE.