07-20-2011 12:32 AM - edited 03-16-2019 06:01 AM
Hi all,
I'm trying to add a SIP 8961 onto the CME. It has been reporting "Phone Not Registered." Under the status Messages. it is showing TFTP ERROR Default.cnf.xml not found & <Hostname>.cnf.xml not found.
The 79641 which was configured for SCCP is working.
07-20-2011 12:48 AM
Hello
can you make debug tftp events and debug tftp packets
the restart your phone
post the output here
Regards
07-20-2011 01:01 AM
Thanks for the quick response linuxchild. I'm not sure if i have done it correctly, it's my first time doing this. i notice fa0/0 on the log is different from my configuration.
07-20-2011 01:20 AM
Hello
first of all was this phone registered as SCCP , in the TFTP debug I see
Looking for SEPC0626BD2641A.cnf.xml , normaly it has to be SIPXXXXX , I would recomande factory reset
second
you did not define the type under voice register pool 2
for a basic config of SIP phone under CME mode SIP , pls check my example here
http://elhallak.wordpress.com/2011/07/14/basic-configuration-cme-mode-sip/
by the way why do you want to use SIP for this phone , I think you will have more options when using SCCP
Regards
07-20-2011 01:30 AM
07-20-2011 01:58 AM
here is another thing
you must make no tftp-server flash:sip8961.9-1-1SR1
it is supposed to be
tftp-server flash:sip8961.9-1-1SR1.loads
you have it 2 times in your config , one with .loads and another without .loads
what happen to your phone when you made the factory reset , could it find and upgrade its firmware
can you insure that the firmware in the phone is the sip one , do it via the phone interface
can you also make
debug voice register errors
debug voice register events
Regards
07-20-2011 02:02 AM
I found another thing also
telephony-service
max-ephones 10
max-dn 10
ip source-address 172.22.11.250 port 2000
auto assign 1 to 12
try to make
no auto assign 1 to 12
maybe because of this trying to register as sccp
07-20-2011 02:41 AM
good call. i have ammended it. the phone is still trying to go SEP and not SIP. it keeps creates SEPC0626BD2641A.cnf.xml no matter how many times i delete it.
On the Status Message, It is displaying "VPN Error: "VPN is not configured.
the firmware on the phone is the correct version, so i assume that it is successfully downloaded.
07-20-2011 03:14 AM
try to make
no create profile
create profile
07-20-2011 03:19 AM
check also in the network param in your phone
the tftp server must be the ip of CME
07-20-2011 03:48 AM
hi linuxchild,
i had tried to re-create the profile. The active server on the phone is blank. I could login as adminstrator with the password i had define in voice register pool
07-20-2011 05:33 AM
I never worked with this type of phones , try to configure it manualy , no dhcp
other thing I noticed that when you made a debug for
there was nothing , this mean it never tried to register
let's hope some one else can give more help than me
Regards
08-11-2015 03:58 AM
Hi All,
Does any one was able to figure out the issue
Many Thanks
07-20-2011 07:28 AM
SIP on CME is a bit buggy especially you run both SCCP and SIP on same box.
Linuxchild gave a lot of good tips/suggestions.
Did your phone already has SIP phone load?
Use upgrade cmd under voice register global and do not forget to do creat profile everytime you change on sip.
I had similar issue but with different model.
Unfortunately, you need to temporarily disable/remoe sccp (no telephony service) and try.
It works for me! But please remember to backup SCCP config before diabling it.
You can enable SCCP after SIP is up. All should be fine.
Good luck.
07-20-2011 09:37 AM
Hello Tun,
I too have the same setup (SCCP and SIP on a 2811 IOS 15.1) and with the new IP phone series 9900, I too get the same requests for SEPxxxx.cnf.xml files. I have indeed updated the phone firmware using the Cisco cmterm-9971.9-1-1SR1.tar
files as I can confirm via the "phone information" button.
The real difficulty that I had was getting a working SEPxxxx.cnf.xml file for a CUCME setup. I have attached it here so perhaps anyone else having 'registration issues' can follow this example.
I can't seemed to find anywhere how to get the phones to request SIPxxxx.cnf.xml files. Is there some step-by-step process that you can point me towards?
With the attached file, I can make audio calls to SIP and SCCP phones and video calls to other 9971 phones.
I only have one issue with this overall setup, which I have created a post for at the link below.
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