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Phone Not Registered.

LewisWang
Level 1
Level 1

‎07-20-2011 12:32 AM - edited ‎03-16-2019 06:01 AM

Hi all,

I'm trying to add a SIP 8961 onto the CME. It has been reporting "Phone Not Registered." Under the status Messages. it is showing TFTP ERROR Default.cnf.xml not found & <Hostname>.cnf.xml not found.

The 79641 which was configured for SCCP is working.

2 people had this problem
Labels:
103509-term mon.txt.zip
103495-cme.txt.zip
0 Helpful
22 Replies 22

TunNyuntMoe
Level 1
Level 1
In response to karpathian

‎07-20-2011 01:49 PM

I could be wrong but I think newer phone no loger use SIPxxxx.cnf format they use SEPxxxx.cnf.xml

0 Helpful

Bernardus Aryanto
Level 1
Level 1
In response to karpathian

‎07-20-2011 07:39 PM

Hi Karpathian,

I've the same problem with lewis.

could you help to send us your cofiguration?

I can't even bring the phone up.

keeps getting phone not registered on the display.

Thanks

0 Helpful

LewisWang
Level 1
Level 1
In response to Bernardus Aryanto

‎07-21-2011 12:43 AM

hahahaha!

Added this line

sip-ua

registrar ipv4: expires 3600

sip-server ipv4:

presence enable

the phone is now registered! omfg!

0 Helpful

linuxchild
Level 1
Level 1
In response to LewisWang

‎07-21-2011 01:32 AM

For the sake of test

make a no sip-ua , restart your Phone

what you have done is creating trunk sip , which has nothing to do with the registering

0 Helpful

LewisWang
Level 1
Level 1
In response to linuxchild

‎07-21-2011 01:59 AM

yes linux, that command does nothing. i had it removed. strange though. I had not changed the config other than adding that line.

0 Helpful

linuxchild
Level 1
Level 1
In response to LewisWang

‎07-21-2011 02:32 AM

It is because of me , I sent you a laser from my PC to your phone , this obliged the phone to restart and to auth with my Radius server

for sure I'm just kidding

Have a nice day

0 Helpful

karpathian
Level 1
Level 1
In response to Bernardus Aryanto

‎07-21-2011 04:39 AM

Hello Bernardus,

I have attached my CME SIP configuration. Keep an eye on "debug tftp events" to see if the phone is indeed requesting the SEPxxxx.cnf.xml and check that file's sanity by running "more flash:SEPxxxx.cnf.xml". Compare it to the one that I sent in a previous post.

I have found that one setting (line 53 of the SEPxxxx.cnf.xml:) is actually blank when running "create profile", so they way around this is to edit the file offline (place 110(or whatever line number you specified under voice register dn 1) and then copy it back to the CME via tftp.

Also make sure that the SEPxxxx.cnf.xml files are located in the directory specified under "voice register global: tftp-path".

Hope that helps you out.

103602-MY_SIP_CONFIGURATION.txt.zip
0 Helpful

Deval Tetar
Level 1
Level 1
In response to karpathian

‎11-01-2013 08:21 AM

Hi Guys,

I am facing same problem, and I am new to this as well.

Are you able to resolve your issue.

I have done configuration according to standard document of Cisco.

I am geeting fillowing error in TFTP debug

I am using CME9.1

9951    MAC:E8EDF3AA79AD

8961    MAC:CCD539D75DB4

*Nov  1 13:25:35.035: TFTP: Server request for port 49152, socket_id 0x23F72648 for process 179

*Nov  1 13:25:35.035: TFTP: read request from host 172.17.74.27(49152) via GigabitEthernet0/1.10

*Nov  1 13:25:35.035: TFTP: Looking for CTLSEPCCD539D75DB4.tlv

*Nov  1 13:25:35.035: TFTP: Sending error 1 No such file

*Nov  1 13:25:35.139: TFTP: Server request for port 49152, socket_id 0x23F72648 for process 179

*Nov  1 13:25:35.139: TFTP: read request from host 172.17.74.27(49152) via GigabitEthernet0/1.10

*Nov  1 13:25:35.139: TFTP: Looking for ITLSEPCCD539D75DB4.tlv

*Nov  1 13:25:35.139: TFTP: Sending error 1 No such file

*Nov  1 13:25:35.243: TFTP: Server request for port 49152, socket_id 0x23F72648 for process 179

*Nov  1 13:25:35.243: TFTP: read request from host 172.17.74.27(49152) via GigabitEthernet0/1.10

*Nov  1 13:25:35.243: TFTP: Looking for ITLFile.tlv

*Nov  1 13:25:35.243: TFTP: Sending error 1 No such file

*Nov  1 13:25:35.387: TFTP: Server request for port 49152, socket_id 0x23F72648 for process 179

*Nov  1 13:25:35.387: TFTP: read request from host 172.17.74.27(49152) via GigabitEthernet0/1.10

*Nov  1 13:25:35.387: TFTP: Looking for SEPCCD539D75DB4.cnf.xml.sgn

*Nov  1 13:25:35.387: TFTP: Sending error 1 No such file

*Nov  1 13:25:35.511: TFTP: Server request for port 49152, socket_id 0x23F72648 for process 179

*Nov  1 13:25:35.511: TFTP: read request from host 172.17.74.27(49152) via GigabitEthernet0/1.10

*Nov  1 13:25:35.511: TFTP: Looking for XMLDefault.cnf.xml.sgn

*Nov  1 13:25:35.511: TFTP: Sending error 1 No such file

*Nov  1 13:25:35.855: TFTP: Server request for port 49152, socket_id 0x23F72648 for process 179

*Nov  1 13:25:35.855: TFTP: read request from host 172.17.74.27(49152) via GigabitEthernet0/1.10

*Nov  1 13:25:35.855: TFTP: Looking for DefaultFP0000000000-c7a6c673-7479-46b0-839e-014d3d093963.xml.sgn

*Nov  1 13:25:35.855: TFTP: Sending error 1 No such file

*Nov  1 13:25:50.127: TFTP: Server request for port 49153, socket_id 0x23F72648 for process 179

*Nov  1 13:25:50.127: TFTP: read request from host 172.17.74.22(49153) via GigabitEthernet0/1.10

*Nov  1 13:25:50.127: TFTP: Looking for CTLSEP0C2724BAF59E.tlv

*Nov  1 13:25:50.127: TFTP: Sending error 1 No such file

*Nov  1 13:25:50.159: TFTP: Server request for port 49155, socket_id 0x23F72648 for process 179

*Nov  1 13:25:50.159: TFTP: read request from host 172.17.74.22(49155) via GigabitEthernet0/1.10

*Nov  1 13:25:50.159: TFTP: Looking for SEP0C2724BAF59E.cnf.xml

*Nov  1 13:25:50.395: TFTP: Opened system:/its/vrf1/XMLDefault6921.cnf.xml, fd 14, size 1338 for process 179

*Nov  1 13:25:50.395: TFTP: Sending block 1 (retry 0), len 512, socket_id 0x23F72648

*Nov  1 13:25:50.395: TFTP: Received ACK for block 1, socket_id 0x23F72648

*Nov  1 13:25:50.395: TFTP: Sending block 2 (retry 0), len 512, socket_id 0x23F72648

*Nov  1 13:25:50.399: TFTP: Received ACK for block 2, socket_id 0x23F72648

*Nov  1 13:25:50.399: TFTP: Sending block 3 (retry 0), len 314, socket_id 0x23F72648

*Nov  1 13:25:50.399: TFTP: Received ACK for block 3, socket_id 0x23F72648

*Nov  1 13:25:50.399: TFTP: Finished system:/its/vrf1/XMLDefault6921.cnf.xml, time 00:00:00 for process 179

*Nov  1 13:25:50.699: TFTP: Server request for port 49157, socket_id 0x23F72648 for process 179

*Nov  1 13:25:50.699: TFTP: read request from host 172.17.74.22(49157) via GigabitEthernet0/1.10

*Nov  1 13:25:50.699: TFTP: Looking for English_United_States/rtl-sccp.jar

*Nov  1 13:25:50.699: TFTP: Sending error 1 No such file

*Nov  1 13:25:50.731: TFTP: Server request for port 49159, socket_id 0x23F72648 for process 179

*Nov  1 13:25:50.731: TFTP: read request from host 172.17.74.22(49159) via GigabitEthernet0/1.10

*Nov  1 13:25:50.731: TFTP: Looking for United_States/g3-tones.xml

*Nov  1 13:25:50.731: TFTP: Sending error 1 No such file

*Nov  1 13:25:51.759: %IPPHONE-6-REG_ALARM: 26: Name=SEP0C2724BAF59E Load=SCCP69xx.9-3-1-3 Last=Initialized

*Nov   1 13:25:51.759: %IPPHONE-6-UNREGISTER_ABNORMAL:  ephone-2:SEP0C2724BAF59E IP:172.17.74.22 Socket:2 DeviceType:Phone has  unregistered abnormally.

*Nov  1 13:25:51.759: %IPPHONE-6-REGISTER: ephone-2:SEP0C2724BAF59E IP:172.17.74.22 Socket:6 DeviceType:Phone has registered.

*Nov  1 13:25:53.215: TFTP: Server request for port 49161, socket_id 0x23F72648 for process 179

*Nov  1 13:25:53.215: TFTP: read request from host 172.17.74.22(49161) via GigabitEthernet0/1.10

*Nov  1 13:25:53.215: TFTP: Looking for CTLSEP0C2724BAF59E.tlv

*Nov  1 13:25:53.215: TFTP: Sending error 1 No such file

*Nov  1 13:25:53.243: TFTP: Server request for port 49163, socket_id 0x23F72648 for process 179

*Nov  1 13:25:53.243: TFTP: read request from host 172.17.74.22(49163) via GigabitEthernet0/1.10

*Nov  1 13:25:53.247: TFTP: Looking for SEP0C2724BAF59E.cnf.xml

*Nov  1 13:25:53.247: TFTP: Opened system:/its/vrf1/XMLDefault6921.cnf.xml, fd 14, size 1338 for process 179

*Nov  1 13:25:53.247: TFTP: Sending block 1 (retry 0), len 512, socket_id 0x23F72648

*Nov  1 13:25:53.247: TFTP: Received ACK for block 1, socket_id 0x23F72648

*Nov  1 13:25:53.247: TFTP: Sending block 2 (retry 0), len 512, socket_id 0x23F72648

*Nov  1 13:25:53.251: TFTP: Received ACK for block 2, socket_id 0x23F72648

*Nov  1 13:25:53.251: TFTP: Sending block 3 (retry 0), len 314, socket_id 0x23F72648

*Nov  1 13:25:53.251: TFTP: Received ACK for block 3, socket_id 0x23F72648

*Nov  1 13:25:53.251: TFTP: Finished system:/its/vrf1/XMLDefault6921.cnf.xml, time 00:00:00 for process 179

*Nov  1 13:25:53.571: TFTP: Server request for port 49165, socket_id 0x23F72648 for process 179

*Nov  1 13:25:53.571: TFTP: read request from host 172.17.74.22(49165) via GigabitEthernet0/1.10

*Nov  1 13:25:53.571: TFTP: Looking for English_United_States/rtl-sccp.jar

*Nov  1 13:25:53.571: TFTP: Sending error 1 No such file

*Nov  1 13:25:53.603: TFTP: Server request for port 49167, socket_id 0x23F72648 for process 179

*Nov  1 13:25:53.603: TFTP: read request from host 172.17.74.22(49167) via GigabitEthernet0/1.10

*Nov  1 13:25:53.603: TFTP: Looking for United_States/g3-tones.xml

*Nov  1 13:25:53.603: TFTP: Sending error 1 No such file

*Nov   1 13:25:53.855: %IPPHONE-6-UNREGISTER_NORMAL: ephone-2:SEP0C2724BAF59E  IP:172.17.74.22 Socket:6 DeviceType:Phone has unregistered normally.

*Nov  1 13:25:53.983: %IPPHONE-6-REG_ALARM: 26: Name=SEP0C2724BAF59E Load=SCCP69xx.9-3-1-3 Last=Initialized

*Nov  1 13:25:53.987: %IPPHONE-6-REGISTER: ephone-2:SEP0C2724BAF59E IP:172.17.74.22 Socket:2 DeviceType:Phone has registered.

*Nov  1 13:26:19.395: TFTP: Server request for port 49152, socket_id 0x23F72648 for process 179

*Nov  1 13:26:19.395: TFTP: read request from host 172.17.74.26(49152) via GigabitEthernet0/1.10

*Nov  1 13:26:19.399: TFTP: Looking for CTLSEPE8EDF3AA79AD.tlv

*Nov  1 13:26:19.399: TFTP: Sending error 1 No such file

*Nov  1 13:26:19.495: TFTP: Server request for port 49152, socket_id 0x23F72648 for process 179

*Nov  1 13:26:19.495: TFTP: read request from host 172.17.74.26(49152) via GigabitEthernet0/1.10

*Nov  1 13:26:19.495: TFTP: Looking for ITLSEPE8EDF3AA79AD.tlv

*Nov  1 13:26:19.495: TFTP: Sending error 1 No such file

*Nov  1 13:26:19.587: TFTP: Server request for port 49152, socket_id 0x23F72648 for process 179

*Nov  1 13:26:19.587: TFTP: read request from host 172.17.74.26(49152) via GigabitEthernet0/1.10

*Nov  1 13:26:19.587: TFTP: Looking for ITLFile.tlv

*Nov  1 13:26:19.587: TFTP: Sending error 1 No such file

*Nov  1 13:26:19.739: TFTP: Server request for port 49152, socket_id 0x23F72648 for process 179

*Nov  1 13:26:19.739: TFTP: read request from host 172.17.74.26(49152) via GigabitEthernet0/1.10

*Nov  1 13:26:19.739: TFTP: Looking for SEPE8EDF3AA79AD.cnf.xml

*Nov  1 13:26:19.739: TFTP: Opened flash:/its/SEPE8EDF3AA79AD.cnf.xml, fd 14, size 4665 for process 179

*Nov  1 13:26:19.739: TFTP: Sending block 1 (retry 0), len 512, socket_id 0x23F72648

*Nov  1 13:26:19.747: TFTP: Received ACK for block 1, socket_id 0x23F72648

*Nov  1 13:26:19.747: TFTP: Sending block 2 (retry 0), len 512, socket_id 0x23F72648

*Nov  1 13:26:19.747: TFTP: Received ACK for block 2, socket_id 0x23F72648

*Nov  1 13:26:19.747: TFTP: Sending block 3 (retry 0), len 512, socket_id 0x23F72648

*Nov  1 13:26:19.751: TFTP: Received ACK for block 3, socket_id 0x23F72648

*Nov  1 13:26:19.751: TFTP: Sending block 4 (retry 0), len 512, socket_id 0x23F72648

*Nov  1 13:26:19.751: TFTP: Received ACK for block 4, socket_id 0x23F72648

*Nov  1 13:26:19.751: TFTP: Sending block 5 (retry 0), len 512, socket_id 0x23F72648

*Nov  1 13:26:19.751: TFTP: Received ACK for block 5, socket_id 0x23F72648

*Nov  1 13:26:19.751: TFTP: Sending block 6 (retry 0), len 512, socket_id 0x23F72648

*Nov  1 13:26:19.755: TFTP: Received ACK for block 6, socket_id 0x23F72648

*Nov  1 13:26:19.755: TFTP: Sending block 7 (retry 0), len 512, socket_id 0x23F72648

*Nov  1 13:26:19.755: TFTP: Received ACK for block 7, socket_id 0x23F72648

*Nov  1 13:26:19.755: TFTP: Sending block 8 (retry 0), len 512, socket_id 0x23F72648

*Nov  1 13:26:19.759: TFTP: Received ACK for block 8, socket_id 0x23F72648

*Nov  1 13:26:19.759: TFTP: Sending block 9 (retry 0), len 512, socket_id 0x23F72648

*Nov  1 13:26:19.759: TFTP: Received ACK for block 9, socket_id 0x23F72648

*Nov  1 13:26:19.759: TFTP: Sending block 10 (retry 0), len 57, socket_id 0x23F72648

*Nov  1 13:26:19.759: TFTP: Received ACK for block 10, socket_id 0x23F72648

*Nov  1 13:26:19.759: TFTP: Finished flash:/its/SEPE8EDF3AA79AD.cnf.xml, time 00:00:00 for process 179

*Nov  1 13:26:22.803: TFTP: Server request for port 49153, socket_id 0x3E327488 for process 179

*Nov  1 13:26:22.803: TFTP: read request from host 172.17.74.26(49153) via GigabitEthernet0/1.10

*Nov  1 13:26:22.803: TFTP: Looking for SIP_English_United_States/lk-sip.jar

*Nov  1 13:26:22.803: TFTP: Sending error 1 No such file

*Nov  1 13:26:23.131: TFTP: Server request for port 49153, socket_id 0x3E327488 for process 179

*Nov  1 13:26:23.131: TFTP: read request from host 172.17.74.26(49153) via GigabitEthernet0/1.10

*Nov  1 13:26:23.131: TFTP: Looking for CTLSEPE8EDF3AA79AD.tlv

*Nov  1 13:26:23.131: TFTP: Sending error 1 No such file

*Nov  1 13:26:23.187: TFTP: Server request for port 49153, socket_id 0x3E327488 for process 179

*Nov  1 13:26:23.187: TFTP: read request from host 172.17.74.26(49153) via GigabitEthernet0/1.10

*Nov  1 13:26:23.187: TFTP: Looking for United_States/g4-tones.xml

*Nov  1 13:26:23.187: TFTP: Sending error 1 No such file

*Nov  1 13:26:23.515: TFTP: Server request for port 49153, socket_id 0x3E327488 for process 179

*Nov  1 13:26:23.515: TFTP: read request from host 172.17.74.26(49153) via GigabitEthernet0/1.10

*Nov  1 13:26:23.515: TFTP: Looking for ITLSEPE8EDF3AA79AD.tlv

*Nov  1 13:26:23.515: TFTP: Sending error 1 No such file

*Nov  1 13:26:23.603: TFTP: Server request for port 49153, socket_id 0x3E327488 for process 179

*Nov  1 13:26:23.603: TFTP: read request from host 172.17.74.26(49153) via GigabitEthernet0/1.10

*Nov  1 13:26:23.603: TFTP: Looking for featurePolicy1.xml

*Nov  1 13:26:23.603: TFTP: Opened flash:/its/featurePolicy1.xml, fd 14, size 827 for process 179

*Nov  1 13:26:23.603: TFTP: Sending block 1 (retry 0), len 512, socket_id 0x3E327488

*Nov  1 13:26:23.615: TFTP: Received ACK for block 1, socket_id 0x3E327488

*Nov  1 13:26:23.615: TFTP: Sending block 2 (retry 0), len 315, socket_id 0x3E327488

*Nov  1 13:26:23.615: TFTP: Received ACK for block 2, socket_id 0x3E327488

*Nov  1 13:26:23.615: TFTP: Finished flash:/its/featurePolicy1.xml, time 00:00:00 for process 179

*Nov  1 13:26:23.799: TFTP: Server request for port 49153, socket_id 0x3E327488 for process 179

*Nov  1 13:26:23.799: TFTP: read request from host 172.17.74.26(49153) via GigabitEthernet0/1.10

*Nov  1 13:26:23.799: TFTP: Looking for ITLFile.tlv

*Nov  1 13:26:23.799: TFTP: Sending error 1 No such file

*Nov  1 13:26:23.935: TFTP: Server request for port 49153, socket_id 0x3E327488 for process 179

*Nov  1 13:26:23.935: TFTP: read request from host 172.17.74.26(49153) via GigabitEthernet0/1.10

*Nov  1 13:26:23.935: TFTP: Looking for SEPE8EDF3AA79AD.cnf.xml

*Nov  1 13:26:23.935: TFTP: Opened flash:/its/SEPE8EDF3AA79AD.cnf.xml, fd 14, size 4665 for process 179

*Nov  1 13:26:23.935: TFTP: Sending block 1 (retry 0), len 512, socket_id 0x3E327488

*Nov  1 13:26:23.935: TFTP: Received ACK for block 1, socket_id 0x3E327488

*Nov  1 13:26:23.935: TFTP: Sending block 2 (retry 0), len 512, socket_id 0x3E327488

*Nov  1 13:26:23.939: TFTP: Received ACK for block 2, socket_id 0x3E327488

*Nov  1 13:26:23.939: TFTP: Sending block 3 (retry 0), len 512, socket_id 0x3E327488

*Nov  1 13:26:23.939: TFTP: Received ACK for block 3, socket_id 0x3E327488

*Nov  1 13:26:23.939: TFTP: Sending block 4 (retry 0), len 512, socket_id 0x3E327488

*Nov  1 13:26:23.939: TFTP: Received ACK for block 4, socket_id 0x3E327488

*Nov  1 13:26:23.939: TFTP: Sending block 5 (retry 0), len 512, socket_id 0x3E327488

*Nov  1 13:26:23.939: TFTP: Received ACK for block 5, socket_id 0x3E327488

*Nov  1 13:26:23.939: TFTP: Sending block 6 (retry 0), len 512, socket_id 0x3E327488

*Nov  1 13:26:23.939: TFTP: Received ACK for block 6, socket_id 0x3E327488

*Nov  1 13:26:23.943: TFTP: Sending block 7 (retry 0), len 512, socket_id 0x3E327488

*Nov  1 13:26:23.943: TFTP: Received ACK for block 7, socket_id 0x3E327488

*Nov  1 13:26:23.943: TFTP: Sending block 8 (retry 0), len 512, socket_id 0x3E327488

*Nov  1 13:26:23.943: TFTP: Received ACK for block 8, socket_id 0x3E327488

*Nov  1 13:26:23.943: TFTP: Sending block 9 (retry 0), len 512, socket_id 0x3E327488

*Nov  1 13:26:23.947: TFTP: Received ACK for block 9, socket_id 0x3E327488

*Nov  1 13:26:23.947: TFTP: Sending block 10 (retry 0), len 57, socket_id 0x3E327488

*Nov  1 13:26:23.947: TFTP: Received ACK for block 10, socket_id 0x3E327488

*Nov  1 13:26:23.947: TFTP: Finished flash:/its/SEPE8EDF3AA79AD.cnf.xml, time 00:00:00 for process 179

*Nov  1 13:26:26.387: TFTP: Server request for port 49153, socket_id 0x212014B0 for process 179

*Nov  1 13:26:26.387: TFTP: read request from host 172.17.74.26(49153) via GigabitEthernet0/1.10

*Nov  1 13:26:26.387: TFTP: Looking for SIP_English_United_States/lk-sip.jar

*Nov  1 13:26:26.387: TFTP: Sending error 1 No such file

*Nov  1 13:26:26.511: TFTP: Server request for port 49153, socket_id 0x212014B0 for process 179

*Nov  1 13:26:26.511: TFTP: read request from host 172.17.74.26(49153) via GigabitEthernet0/1.10

*Nov  1 13:26:26.511: TFTP: Looking for United_States/g4-tones.xml

*Nov  1 13:26:26.511: TFTP: Sending error 1 No such file

*Nov  1 13:26:26.835: TFTP: Server request for port 49153, socket_id 0x212014B0 for process 179

*Nov  1 13:26:26.835: TFTP: read request from host 172.17.74.26(49153) via GigabitEthernet0/1.10

*Nov  1 13:26:26.835: TFTP: Looking for featurePolicy1.xml

*Nov  1 13:26:26.835: TFTP: Opened flash:/its/featurePolicy1.xml, fd 14, size 827 for process 179

*Nov  1 13:26:26.835: TFTP: Sending block 1 (retry 0), len 512, socket_id 0x212014B0

*Nov  1 13:26:26.835: TFTP: Received ACK for block 1, socket_id 0x212014B0

*Nov  1 13:26:26.835: TFTP: Sending block 2 (retry 0), len 315, socket_id 0x212014B0

*Nov  1 13:26:26.839: TFTP: Received ACK for block 2, socket_id 0x212014B0

*Nov  1 13:26:26.839: TFTP: Finished flash:/its/featurePolicy1.xml, time 00:00:00 for process 179

0 Helpful
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