cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
352
Views
3
Helpful
1
Replies

Phone registers but will not pull specific load

jchristian01
Level 1
Level 1

I have a phone that is registering with my CM but will not pull specific configuration file for the phone.. I.E. will not pull button configs or DN.

Basic Setup..

    Static IP on phone

    Voice VLAN

    IP Routing in place (0.0.0.0 xxx.xxx.xxx.xxx) generic route to point everything to next hop

Phone shows:      CTL Installed

                          SEP(MAC).cnf installed               

CM Shows phone resigered

From what I can see the phone is configured correctly (was tested in a serperate location and registered correctly and was able to place test call with no issues) and CM is good.

What should I look for in the network?

1 Reply 1

yahsiel2004
Level 7
Level 7

Try deleting the CTL file on the phone.

HTH Regards, Yosh
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: