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Phone showing as Unregistered om CME - Help

carl_townshend
Spotlight
Spotlight

Hi All

I am having issues with a phone not registering on CME, Its a 7962, the latest phone loads are on the CME and everything else on the system is fine, here is a snippet of the config, any ideas ?

show ephone

ephone-68[67] Mac:5478.1A1C.D9B8 TCP socket:[-1] activeLine:0 whisperLine:0 UNREGISTERED

mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:1 caps:0

IP:0.0.0.0* 0 Unknown 0 keepalive 0 max_line 0 available_line 0

button 1: cw:1 ccw:(0 0)

dn 68 number 24588870 CH1 DOWN CH2 DOWN

Preferred Codec: g711ulaw

Lpcor Type: none Username: tun8870 Password: pass1

 

telephony-service

load 7962 SCCP42.9-4-2SR1-1S.loads

 

ephone 68

description Main Office.xxxxxx

mac-address 5478.1A1C.D9B8

ephone-template 1

username "xxxxxx" password xxxxxx

type 7962

button 1:68

1 Reply 1

sansardanish
Level 1
Level 1
What message you are getting on phone?