cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
465
Views
0
Helpful
1
Replies

Phone showing as Unregistered om CME - Help

carl_townshend
Spotlight
Spotlight

Hi All

I am having issues with a phone not registering on CME, Its a 7962, the latest phone loads are on the CME and everything else on the system is fine, here is a snippet of the config, any ideas ?

show ephone

ephone-68[67] Mac:5478.1A1C.D9B8 TCP socket:[-1] activeLine:0 whisperLine:0 UNREGISTERED

mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:1 caps:0

IP:0.0.0.0* 0 Unknown 0 keepalive 0 max_line 0 available_line 0

button 1: cw:1 ccw:(0 0)

dn 68 number 24588870 CH1 DOWN CH2 DOWN

Preferred Codec: g711ulaw

Lpcor Type: none Username: tun8870 Password: pass1

 

telephony-service

load 7962 SCCP42.9-4-2SR1-1S.loads

 

ephone 68

description Main Office.xxxxxx

mac-address 5478.1A1C.D9B8

ephone-template 1

username "xxxxxx" password xxxxxx

type 7962

button 1:68

1 Reply 1

sansardanish
Level 1
Level 1
What message you are getting on phone?
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: