Phones in Pickup group Continue to show Notification even after call is answered

[dwtcp]

Hi,

in my CUCM 7.1.3 publisher i have configured a bunch of phones to a pickup group and set also to visual notification.

I have also configured that timer to 1sec so whenever a call rings one extension, each one of the group knows that a phone is ringing almost immediately.

But, even if the call is answered from the phone that rings, tha notification is displayed for another 4 seconds to other members.

Is there a way to avoid this behaviour?

Thanks

Anthony

[Rob Huffman]

Hi Anthony,

Sorry my friend

There is no parameter in CUCM (any current version) that will change the duration

of the pickup notification.

There have been many requests to add the ability to change this behavior. I would suggest you

file a PER through your Cisco SE or AM.

Cheers!

Rob