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alanhow2007
Beginner

phones showing unknown status but check physically the phones are registered ok

Hi,

Would like to know the following,

The publisher and subscriber both show the phones of one particular cluster showing all the phones in unknown status but if we checked them physically the phones are registered well and able to make calls and received calls

Both of the version are 7.1

Thanks

Alan

15 REPLIES 15

I have the same issue in 12.5.1.10000-22

 

Restarted the Cisco RIS data collector service on both the Pub and Sub to get both nodes to show phone status correctly.

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