Phones Stuck at Registering CME 10.5

[yamikani2g2]

Good day Experts.

I was failing to get remote access to the CME router i decided to remove the aaa configurations on the router.

I went on to have remote access as i only left this on the router...

aaa authentication login aaa_local local

When i checked all phoes are not registering they are stuck at "registering"

Can you walk me through making sure my phones are registered.

Thanks

[M02@rt37]

 Hi @yamikani2g2

Do you use sccp or sip control?

Please share your cme config too.

[yamikani2g2]

I will share my configs but what i notice is that my phones where prevously getting IP addresses in the 10.0.X.X range now they are getting IP address in 192.168.0.X Range

I feel the network has a rogue DHCP server one other thing is that both data and Voice are in the same IP subnet range i really dont know why someone would do that. Best practise is to seperate the two.

But if we could resolve the current issue now i would be happy.. This seems to have disturbed 2 more branches that i have. I dont know what IP addresses the Branches are getting as they have non Cisco Phones. I am using SIP.

[M02@rt37]

Ok @yamikani2g2

You perhaps find something wrong with dhcp server.

Ok for sip control.

Don't forget to configure ip address trusted list if your LAN-voip is unknown from your CME. Sometimes dhcp server is not on CME but on a remote router....then CME is blind about the remote sip phone LAN.

[R0g22]

When you say remote, is it VPN ? If not, are these SIP phones and in a different subnet than your CME ?

[yamikani2g2]

Experts i sincerely apologize it was a physical issue. Cable not properly plugging in My appologies I started from physical before going to layer 3.

Thanks for solutions and insights..

[M02@rt37]

Ok @yamikani2g2

Nevermind. You have found the problem :)

[jrblanquez]

Hi friend. I have this issue:

Phone keep in tftp process:

Oct 29 04:56:26.755: TFTP: Server request for port 51789, socket_id 0x7F84BD183A40 for process 3
Oct 29 04:56:26.755: TFTP: read request from host 192.168.50.2(51789) via GigabitEthernet0/0/0.11
Oct 29 04:56:26.755: TFTP: Looking for SEPD4AD71FB4CA0.cnf.xml
Oct 29 04:56:26.762: TFTP: Opened flash:/its/SEPD4AD71FB4CA0.cnf.xml, fd 10, size 5219 for process 3
Oct 29 04:56:26.762: TFTP: Sending block 1 (retry 0), len 512, socket_id 0x7F84BD183A40
Oct 29 04:56:26.763: TFTP: Received ACK for block 1, socket_id 0x7F84BD183A40
Oct 29 04:56:26.763: TFTP: Sending block 2 (retry 0), len 512, socket_id 0x7F84BD183A40
Oct 29 04:56:26.763: TFTP: Received ACK for block 2, socket_id 0x7F84BD183A40
Oct 29 04:56:26.764: TFTP: Sending block 3 (retry 0), len 512, socket_id 0x7F84BD183A40
Oct 29 04:56:26.764: TFTP: Received ACK for block 3, socket_id 0x7F84BD183A40
Oct 29 04:56:26.764: TFTP: Sending block 4 (retry 0), len 512, socket_id 0x7F84BD183A40
Oct 29 04:56:26.765: TFTP: Received ACK for block 4, socket_id 0x7F84BD183A40
Oct 29 04:56:26.765: TFTP: Sending block 5 (retry 0), len 512, socket_id 0x7F84BD183A40
Oct 29 04:56:26.765: TFTP: Received ACK for block 5, socket_id 0x7F84BD183A40
Oct 29 04:56:26.765: TFTP: Sending block 6 (retry 0), len 512, socket_id 0x7F84BD183A40
Oct 29 04:56:26.766: TFTP: Received ACK for block 6, socket_id 0x7F84BD183A40
Oct 29 04:56:26.766: TFTP: Sending block 7 (retry 0), len 512, socket_id 0x7F84BD183A40
Oct 29 04:56:26.766: TFTP: Received ACK for block 7, socket_id 0x7F84BD183A40
Oct 29 04:56:26.766: TFTP: Sending block 8 (retry 0), len 512, socket_id 0x7F84BD183A40
Oct 29 04:56:26.767: TFTP: Received ACK for block 8, socket_id 0x7F84BD183A40
Oct 29 04:56:26.767: TFTP: Sending block 9 (retry 0), len 512, socket_id 0x7F84BD183A40
Oct 29 04:56:26.767: TFTP: Received ACK for block 9, socket_id 0x7F84BD183A40
Oct 29 04:56:26.767: TFTP: Sending block 10 (retry 0), len 512, socket_id 0x7F84BD183A40
Oct 29 04:56:26.768: TFTP: Received ACK for block 10, socket_id 0x7F84BD183A40
Oct 29 04:56:26.768: TFTP: Sending block 11 (retry 0), len 99, socket_id 0x7F84BD183A40
Oct 29 04:56:26.769: TFTP: Received ACK for block 11, socket_id 0x7F84BD183A40
Oct 29 04:56:26.769: TFTP: Finished flash:/its/SEPD4AD71FB4CA0.cnf.xml, time 00:00:00 for process 3
Oct 29 04:56:30.235: TFTP: Server request for port 52868, socket_id 0x7F84BD183A40 for process 3
Oct 29 04:56:30.235: TFTP: read request from host 192.168.50.2(52868) via GigabitEthernet0/0/0.11
Oct 29 04:56:30.235: TFTP: Looking for SIP_English_United_States/sl-bev-sip.jar
Oct 29 04:56:30.235: TFTP: Sending error 1 No such file
Oct 29 04:56:31.235: TFTP: Server request for port 53165, socket_id 0x7F84BD183A40 for process 3
Oct 29 04:56:31.235: TFTP: read request from host 192.168.50.2(53165) via GigabitEthernet0/0/0.11
Oct 29 04:56:31.235: TFTP: Looking for United_States/g3-tones.xml
Oct 29 04:56:31.235: TFTP: Sending error 1 No such file

I see that open and finished file but not registering.

Also, I don´t see any request registration from phone:

Register pool 1 statistics
Active registrations : 0

Total SIP phones registered: 0
Total Registration Statistics
Registration requests : 0
Registration success : 0
Registration failed : 0
unRegister requests : 0
unRegister success : 0
unRegister failed : 0
Attempts to register
after last unregister : 0
Last register request time :
Last unregister request time :
Register success time :
Unregister success time :

Any ideas?? I have tested everything.

Before a reset of switch were working.

Help please.