02-14-2019 02:03 AM - edited 03-17-2019 02:07 PM
Hello guys,
Our client has a requirement that they need to have an automatic calling feature to automatically contact multiple users on predetermined numbers, and play a prerecorded message.
I believe this can be done by Cisco Paging, but they don't have this. So what is the best workaround for this scenario? Can we use Cisco Unity for this in any way? Any other ideas please.
Thanks & Regards,
02-14-2019 02:15 AM
11-17-2019 12:59 AM
Hi @Essam Butt ,
This is typical scenario of an IVR campaign for Outbound Dialer, existing in CCE..
You need to configure dialer and but cisco dialer ports to achieve so
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