11-09-2017 02:13 PM - edited 03-18-2019 12:22 PM
11-09-2017 02:23 PM
Hello, looking for ideas for the quickest way(call flow time wise) to receive a call, play a quick greeting and hairpin call out to an external number. Currently utilizing Unity system call handler(takes a bit too long, caller hears silence for a bit). Unfortunately, translation patterns on CUCM does not have the option to add a greeting. CUCM 11.5.1 Thanks!
11-09-2017 03:56 PM
Probably a custom TCL script to play the greeting and transfer the call would be the quickest option.
11-10-2017 08:00 AM
Thanks. Not familiar with the scripting. Will look into.
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