playing prompt on cisco router

[hasan yenilmez]

Hi  all ;

Is there any way  playing prompt when I dial   to anolog  phone  on cisco router .  Cisco router  in branch office. 

There is a CUCM  in HQ   and  I  am calling  from HQ to branch. 

thanks in advance.

[Chris Deren]

If you have a voicemail system (i.e. Unity Connection or Unity) you can direct the call to that system and play it via call handler. CUCM itself does not have capability of playing custom prompts for specific dialed numbers except for version 9 when using queuing on hunt groups.

HTH,

Chris

[hasan yenilmez]

Hi Chris ,

Cucm 9 plays  prompt  when queuing on hunt groups, only?  I just want    basic  welcome prompt and go to line.

scrippting  on router can be  solution ?

like; 

http://osdir.com/ml/voip.cisco/2005-06/msg00340.html

[Chris Deren]

Do you have voicemail system? The easiest would be to use that.

Do you have contact center solution, you could route it via it?

Other alternative assuming your GW is controlled via H323 or SIP would be to use TCL script.  You can check out Paolo's website for some products he has available:

http://ciscoscripts.com

HTH, please rate all useful posts!

Chris

[Jonathan Schulenberg]

Speaking of TCL scripts, don't forget about B-ACD:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/bacd/configuration/guide/40tclov.html

Please remember to rate helpful responses and identify helpful or correct answers.