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Please kindly help us to investigate 7970 phone bricked problem

Dear All

I face the 7970 IP Phone bricked problem after power on as below detail.

- Screen of IP Phone not display anything and it seem like no power feed to screen

- The green light run from the first "line button" to the last as sequential and also repeat and repeat.

- All of button on the phone not response anything

- I have already applied "#123456789*0#" but the problem still be the same

- The onlything work normaly is the phone able to get IP from DHCP but no more action connect to TFTP

Please kindly help or suggest me to solve this issue.

Best Regards

Len

4 Replies 4

paolo bevilacqua
Hall of Fame
Hall of Fame

Search forum for the many identical threads.

Ayodeji Okanlawon
VIP Alumni
VIP Alumni

Hi,

Paolo is correct..Many threads on this..here is one for you..

https://supportforums.cisco.com/message/3712835#3712835

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"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson

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Thx a lot ., i will try and update back ^^

The problem is solved., Thx a lot all. ^^

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