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Polycom kirk server 6000 with ccm 7.1.5...how to call pick up?

Hi to all,

i have a kirk wireless system integrated with a ccm 7.1.5 but on kirk phone i'm not able to pick up a call even if phone (dect or desk cisco phone) are in tyhe same pick up group.

Any of you can help me in solving my issue?(i tried with off hook plus **3 but it does not work)

Regards,

Alessandro.

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