Email received an email from their Cisco Account Manager. Under his signature it had a Call or Chat logo with powered by Jabber See attached.
What is that ? Jabber Cloud? Or something via WebEx? Customer asked if that was something they could deploy internally or this is a Cisco only special?
The feature your are referring to is called "Jabber Guest". Here is the link that talks about Jabber Guest.
http://www.cisco.com/en/US/products/ps13410/index.html
Thanks,
KB