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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files


Prepend Digit configuration migration via cobras unity 8(3.3) to unity connection 9.1.1a

I am trying to migrate my unity 8(3.3) system to unity connection 9.1(1a) I am going to do a flash cut (cobras briefcase mode) to migrate my data over via cobras. I am able to get all the information trasnfered except the Prepend digits and the call input timeout from the Call Handler section. I would think that it would transfer the data over but it does not.

Cobras Export Version 7.0 build 124

Cobras Data Viewer Version 1.0 build 22

Cobras Import for CUCN Version 1.2 Build 17

There is not much information out there except for this link below where it says under unity 5.0(1) "Prepend digits option for call handler transfers"

I have 200 different CallHandlers with 200 different numbers.

After i export data on the unity i brought up the cobras data viewer and i do not see the prepend digit configuration there as well.

Anybody  face this before?

Any help will be appreciated.

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