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Beginner

Prevent transfer of calls to an extension

I explain the form:



From a 666 extension with local calls, the call can not be transferred to extension 665.



Greetings.
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Hall of Fame Cisco Employee

The only way to achieve that is to make sure your CSS cannot reach 665, or whichever DN you wan't to prevent calls from being transferred to.

There is no separate CSS for transfers, you use the same CSS for calls, which means you would be removing the ability to call that DN all together.

HTH

java

if this helps, please rate

View solution in original post

3 REPLIES 3
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Participant

Can you call 665 normally from 666, if not could a CSS/Partitions config issue. If you can call then please describe what you experience when you try to do the transfer.

Regards,
Aeby


Please rate if you find this helpful.

Regards,
Aeby
Highlighted

Hi

 

I wrote wrong my problem the call must not be transferred.

 

Regards.

Highlighted
Hall of Fame Cisco Employee

The only way to achieve that is to make sure your CSS cannot reach 665, or whichever DN you wan't to prevent calls from being transferred to.

There is no separate CSS for transfers, you use the same CSS for calls, which means you would be removing the ability to call that DN all together.

HTH

java

if this helps, please rate

View solution in original post

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