09-21-2016 07:21 AM - edited 03-17-2019 08:08 AM
Hello,
We're having issue with calls going to voicemail when dialing a user's DID.
We recently made a change where we have an adtran gateway for a PRI. From there, it goes to a SIP trunk to a UC560 with an integrated CUE module.
Calls to the DID are passing the originating caller ID to the CUE module instead of the called number. We have the DID's configured in the CUE properly for the called number. Is there any SIP header trickery we can use here to fix this?
Thanks,
Josh
09-21-2016 09:10 AM
In case anyone else runs into a similar issue, this resolved the issue. Under voice services voip.
no supplementary-service sip moved-temporarily
09-23-2016 07:09 AM
try to use the below in CUE CLI:
CUE# config t
voicemail mailbox-selection last-redirc
Aseem
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