cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
262
Views
0
Helpful
1
Replies

Privacy on Hold

toddcarp123
Level 1
Level 1

Hi! I've used "Enforce Privacy Setting on Held Calls" for privacy on hold in the services settings of CM 4.2, but can't find it anywhere in 5.1. Thoughts???

1 Accepted Solution

Accepted Solutions

mchandak
Level 7
Level 7

The feature migration on CallManager was such that CallManager 4.1 and a few new features were added in CallManager 5.x.

Since Privary on Hold is a feature which was added in CallManager 4.2, it would not be available with CM 5.1. The migration path for CallManager is, CallManager 4.2 to 6.0. Therefore, if the feature was added in CM 4.2, the same would be available in CallManager 6.0 and not 5.1

Hope this helps

View solution in original post

1 Reply 1

mchandak
Level 7
Level 7

The feature migration on CallManager was such that CallManager 4.1 and a few new features were added in CallManager 5.x.

Since Privary on Hold is a feature which was added in CallManager 4.2, it would not be available with CM 5.1. The migration path for CallManager is, CallManager 4.2 to 6.0. Therefore, if the feature was added in CM 4.2, the same would be available in CallManager 6.0 and not 5.1

Hope this helps

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: