cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
444
Views
5
Helpful
4
Replies

Private Password Phrase CUCM Upgrade From 4.1.3 to 4.3

j.horner
Beginner
Beginner

   I have a customer that is upgrading from 4.1.3 CallManager to 4.3.X. My customer cannot find the original "Private Password Phrase" for the original install, nor can they find the SQL password. Is there a utility that I can use to synchronize all of these passwords for their current system? I can't remember if there is utility in the utils directory on the CallManager or not.

Thanks in advance,

Jim

1 Accepted Solution

Accepted Solutions

David Hailey
Advisor
Advisor

You can run the Admin Utility.  Here is a link to the specifics you need.  http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080557ba5.shtml.

Hailey

Please rate helpful posts!

View solution in original post

4 Replies 4

William Bell
Advisor
Advisor

It has been a while but I think you can reset the private password phrase using the Admin utility:

C:\ProgramFiles\Cisco\Bin\adminutility.exe

You only need to run this tool on the Publisher and you will want to run it after hours as it will restart services.

HTH.

Regards,
Bill

Please remember to rate helpful posts.

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify

David Hailey
Advisor
Advisor

You can run the Admin Utility.  Here is a link to the specifics you need.  http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080557ba5.shtml.

Hailey

Please rate helpful posts!