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Problem in my CME router 2801

marwa.jeljli1
Level 1
Level 1

Hello all, 

i have a cisco 2801 router where configured the CME. The problem i have is that internal site to site voice communications work fine but the external ones doesn't works at all (POTS: mobile and traditional).

When i executed the command:

# csim start mobile _number

i get the error message in the following capture:

 

Have you any idea about this problem

Please help me we spend a week trying to troubleshoot this problem 

An other important thing:

When we restart the router, all things work fine for few minutes and the problem come back !

here the current configuration of the router:

 

!

no aaa new-model

ip cef

!

!

no ip dhcp use vrf connected

ip dhcp excluded-address 172.31.22.0 172.31.22.99

ip dhcp excluded-address 172.31.22.200 172.31.22.255

!

ip dhcp pool Sfax

   network 172.31.22.0 255.255.255.0

   dns-server 172.31.20.60 172.31.20.50

   default-router 172.31.22.1

   option 150 ip 172.31.22.1

   domain-name xxxxxxx

   lease 8

!

!

!

multilink bundle-name authenticated

!

!

!

trunk group  SORTANT

!

voice-card 0

!

!

!

!

!

!

!

!

!

!

!

!

!

!

!

!

!

!

!

username xxxxxx privilege 15 password 7 ferdfsdddgdffsdbvccx

archive

 log config

  hidekeys

!

!

!

!

!

!

!

interface FastEthernet0/0

 ip address 172.31.22.1 255.255.255.0

 ip route-cache flow

 duplex auto

 speed auto

 h323-gateway voip bind srcaddr 172.31.22.1

!

interface FastEthernet0/1

 description $ES_LAN$

 ip address 192.168.33.9 255.255.255.252

 duplex auto

 speed auto

!

interface Serial0/1/0

 no ip address

 encapsulation frame-relay

 no fair-queue

 clock rate 2000000

 frame-relay traffic-shaping

 frame-relay lmi-type ansi

!

interface Serial0/1/0.1 point-to-point

 ip address X.X.X.X X.X.X.X

 frame-relay class FRTS

 frame-relay interface-dlci 16

!

router ospf 1

 log-adjacency-changes

 area 22 stub no-summary

 network 172.31.22.0 0.0.0.255 area 22

 network 192.168.33.8 0.0.0.3 area 22

!

no ip forward-protocol nd

ip route 0.0.0.0 0.0.0.0 Serial0/1/0.1 150

!

ip flow-cache timeout active 1

ip flow-export source FastEthernet0/0

ip flow-export version 9

ip flow-export destination 172.31.20.70 9996

!

ip http server

no ip http secure-server

!

!

map-class frame-relay FRTS

 frame-relay cir 256000

 frame-relay bc 32000

 frame-relay mincir 64000

 frame-relay adaptive-shaping becn

!

!

!

!

!

!

control-plane

!

!

!

voice-port 0/0/0

 trunk-group SORTANT

 connection plar opx 400

 caller-id enable

!

voice-port 0/0/1

 trunk-group SORTANT

 connection plar opx 400

 caller-id enable

!

voice-port 0/0/2

 trunk-group SORTANT

 connection plar opx 400

 caller-id enable

!

voice-port 0/0/3

 trunk-group SORTANT

 connection plar opx 400

 caller-id enable

!

!

!

!

!

dial-peer voice 1 pots

 trunkgroup SORTANT

 destination-pattern 9[987542].......

 forward-digits 8

!

dial-peer voice 3 pots

 trunkgroup SORTANT

 destination-pattern 91[1278]..

 forward-digits 4

!

dial-peer voice 4 pots

 trunkgroup SORTANT

 destination-pattern 919.

 forward-digits 3

!

dial-peer voice 100 voip

 max-conn 3

 destination-pattern 0..

 session target ipv4:10.10.30.1

!

dial-peer voice 102 voip

 destination-pattern 2..

 session target ipv4:172.31.24.1

!

dial-peer voice 105 voip

 destination-pattern 5..

 session target ipv4:172.31.23.1

!

dial-peer voice 106 voip

 destination-pattern 6..

 session target ipv4:172.31.25.1

!

dial-peer voice 103 voip

 destination-pattern 3..

 session target ipv4:172.31.21.1

!

dial-peer voice 110 voip

 description Gabes

 destination-pattern 1..

 session target ipv4:172.31.27.1

!

dial-peer voice 111 voip

 description Kairouan

 destination-pattern 7..

 session target ipv4:172.31.28.1

!

dial-peer voice 112 voip

 description Bizerte

 destination-pattern 85.

 session target ipv4:172.31.29.1

!

!

!

!

telephony-service

 max-ephones 15

 max-dn 15

 ip source-address 172.31.22.1 port 2000

 auto assign 1 to 15

 system message ATL SFAX

 time-format 24

 date-format dd-mm-yy

 max-conferences 4 gain -6

 transfer-system full-consult

 create cnf-files version-stamp Jan 01 2002 00:00:00

!

!

ephone-dn  1  dual-line

 number 400

 label STANDARD xxx

 name STANDARD xxx

!

!

ephone-dn  2  dual-line

 number 401

 label Nom Prenom

 name Nom Prenom

!

!

ephone-dn  3  dual-line

 number 402

 label Nom Prenom

 name Nom Prenom

!

!

ephone-dn  4  dual-line

 number 403

 label Nom Prenom

 name Nom Prenom

!

!

ephone-dn  5  dual-line

 number 404

 label Nom Prenom

 name Nom Prenom

!

!

ephone-dn  6  dual-line

 number 405

 label

 name Nom Prenom

!

!

ephone-dn  7  dual-line

 number 406

 label Nom Prenom

 name Nom Prenom

!

!

ephone-dn  8  dual-line

 number 407

 label Nom Prenom

 name Nom Prenom

!

!

ephone-dn  9  dual-line

 number 408

!

!

ephone-dn  10  dual-line

 number 409

!

!

ephone-dn  11  dual-line

 number 410

!

!

ephone-dn  12  dual-line

 number 411

!

!

ephone-dn  13  dual-line

 number 412

!

!

ephone-dn  14  dual-line

 number 413

!

!

ephone-dn  15  dual-line

 number 414

!

!

ephone  1

 no multicast-moh

 device-security-mode none

 mac-address xxxxxxx

 type 7911

 button  1:1

!

!

!

ephone  2

 no multicast-moh

 device-security-mode none

 mac-address xxxxxxxxx

 type 7911

 button  1:2

!

!

!

ephone  3

 no multicast-moh

 device-security-mode none

 mac-address xxxxxxxxx

 type 7911

 button  1:3

!

!

!

ephone  4

 no multicast-moh

 device-security-mode none

 mac-address xxxxxxxxx

 type 7911

 button  1:4

!

!

!

ephone  5

 device-security-mode none

 mac-address xxxxxxxx

 type CIPC

 button  1:5

!

!

!

ephone  6

 no multicast-moh

 device-security-mode none

 mac-address xxxxxxxxx

 type 7911

 button  1:6

!

!

!

ephone  7

 no multicast-moh

 device-security-mode none

 mac-address xxxxxxxx

 type 7911

 button  1:7

!

!

!

ephone  8

 no multicast-moh

 device-security-mode none

 mac-address xxxxxxx

 type 7911

 button  1:8

!

!

!

ephone  9

 no multicast-moh

 device-security-mode none

 mac-address xxxxxxxxx

 type 7911

 button  1:5

!

!

!

ephone  10

 no multicast-moh

 device-security-mode none

!

!

!

ephone  11

 no multicast-moh

 device-security-mode none

!

!

!

ephone  12

 no multicast-moh

 device-security-mode none

!

!

!

ephone  13

 no multicast-moh

 device-security-mode none

!

!

!

ephone  14

 no multicast-moh

 device-security-mode none

!

!

!

ephone  15

 no multicast-moh

 device-security-mode none

!

!

!

line con 0

 password 7 fdhgqhdfqxdzhhsvczyt

 login

line aux 0

line vty 0 4

 password 7 gqsftzdsjdqjgygzvbgs

 login

line vty 5

 exec-timeout 60 0

 password 7 gsrtaaugfgzfdtsgcxrz

 login

line vty 6 15

 password 7 qhgdyfsdvgcvsgtcvgsvgcfcs

 login

!

scheduler allocate 20000 1000

end

when i type this command:

#sh call 

i saw the following error code 

Disconnect cause=22

disconnected text= no circuit (34)

 

Please help me to resolve this  problem 

I will be grateful hearing  from you as soon as possible

16 Replies 16

Hi Carlo,

I come back to you with the asked output of the mentionned commands

 

Thanks

Marwa

Hi.

Please do the following command 

debug vpm all

term mon

csim start 971711700

and please post the output so I can identify failing port 

 

 

Regards

 

 

Carlo

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