Problem on cucm licence page elm-admin

[akram.root]

Hello ,

I have a problem access for page licence elm-admin.

I unable to enter this page.

you find attached the picture of the problem.

thank you

[Ronak Agarwal]

Hi Akram,

Please use the below method to reset the password of PLM and try again:

Log into the CLI with the OS administration credentials and use the "license management list users" command to view the username to use for signing into the Enterprise License Manager application.

If you are not sure what the password is for this username, you can use the "license management change user password" command to change this password.

https://supportforums.cisco.com/discussion/12527901/elm-problem-can-not-log

Regards,

Ronak Agarwal

[Shawn Guertin]

Don't try to login using a user you added in CUCM, The authentification of ELM is independent fron the CUCM's and the default password is the one you created at the installation of the CUCM for the Web admin.