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Problem Personal Directory PD Error Message Error in authentication

Hi all,

I try to configure a surl buttons on Cisco 8800 series (8865, 8811 and 8851) to access to the Personal directory and I have the following error : "PD Error Message Error in authentication"
( I already create the phone service with the correct URL, suscribe to My udp,...)
I try the differents solutions which I can find in the community but unfortunately.


My Phones are registered on the SUB VM and my url point to the PUB VM.

Release Call Manager : 11.5.1.16900-16

Someone has an idea ?

Thx in advance

 

Guillaume

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