cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

485
Views
0
Helpful
3
Replies
Highlighted

Problem registering IP Phones 6945

I was installing Cisco IP Phones 7945 and 6945 using CUCME 9.0 in a 2921 router. The problem is that the 6945 phones don´t register in CUCME; i have tried with SCCP and SIP with the same results. The firmware that the phones are using is 9-2-1-0. The IOS of the router is 15-2-4 universal. The 7945 phones register with no problems; the problem is only with the 6945 phones.               

Everyone's tags (5)
3 REPLIES 3
Hall of Fame Master

Problem registering IP Phones 6945

You can take "debug ephone register" with "term mon" to see what's happening.

Problem registering IP Phones 6945

I issue the debug command and term monitor in the router. When I plug the phone, it doesn´t give me any result.

Hall of Fame Master

Problem registering IP Phones 6945

Then you can take debug tftp events to see what happens before registration.

CreatePlease to create content
Content for Community-Ad
August's Community Spotlight Awards