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tacpwd2015
Beginner

Problem setting the LED notification for voicemail - Cisco 7811/6821

Hi everyone, hope this message finds you well.

 

I've got a doubt with some Cisco IP Phones 7811 & 6821 series. I'm trying to set the LED notifications for the voicemail unlistened messages, so I found this option at the advanced mode > Voice > User tab:

 

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Andrew Skelly
Rising star

What option?

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I'm Sorry, Andrew, my last post didn't show correctly. This is the option I found:

 

proof.png

 

So, the problem is that, if I set the Voicemail option (in fact, that is the default option) the LED doesn't turn on when receiving unlistened voicemails. But if I choose the second option "Voicemail, Missed Call", the feature works only with missed calls.

 

Is this correct? Or which option should I choose if I want this LED to notify me about voicemails?

 

Thanks for your help and have a great day!

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