hello,
I need support to understand if it is a bug or problem already identified with a possible solution, desktop phones of a particular model are not showing me the corporate directory service to make any queries, it simply does not show information once the directory is selected. service, it only shows the following on the screen:
"host not found"
and then:
"select service"
stage details:
ipphone:
cp7942
firmware:
SCCP42.9-4-2SR3-1S
CUCM version:
12.5.1.15900-66