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problem with access to corporate directory cp7942 and cucm 12.5

yiosepvaldes
Beginner
Beginner

 

hello,

I need support to understand if it is a bug or problem already identified with a possible solution, desktop phones of a particular model are not showing me the corporate directory service to make any queries, it simply does not show information once the directory is selected. service, it only shows the following on the screen:

"host not found"

and then:

"select service"

stage details:

ipphone:

cp7942

firmware:

SCCP42.9-4-2SR3-1S

CUCM version:

12.5.1.15900-66

2 Accepted Solutions

Accepted Solutions

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