I have a hunt group in CUCM with 3 members, 1082, 1077, and 1075. I have set the algorithm in line group as "Top Down", and reversion timeout as 15 seconds.
The Busy is "Try next member; then, try next group in Hunt List". But still the call is not going to the second dn (1077) even when the 1082 is busy. It is waiting for 15 seconds to forward to 1077 even when the 1082 is on another call.
Checked, the line settings of 1082:
CFNA is 16 seconds to voicemail
Busy Trigger is set to 2.
Please help to solve so that the call will hunt within the members when any one of them is busy also.
Cisco Finesse Not Ready - Call Overlap status is very a very common issue seen on Finesse desktop. Agents miss two calls and they are put in Not Ready - Call Overlap status. This is very likely related to CVP server and it's unreachabl...
Lab 1: Cisco Meeting Server Standalone CertificatesLab 2: Cisco Meeting Server Cluster Certificates with Multi-SANLab 3: Multiple Certificates with Multiple CA ServersLab 4: Cisco Meeting Server Cluster Certificates Advanced ScenarioLab 5: Streamer Servic...
Certificates are the first step to deploy Cisco Meeting Server, preparing certificate are very important to enable different services. As a VOIP administrator, mastering the concept of certificates is unavoidable
Using multiple CA servers, instead of a si...
I just finished to write a comprehensive certificates preparation for Cisco Meeting Server Clustering. Through 60 pages I explained in detail, how to create certificates for database cluster, callbridge cluster, certificate chain for webbridge3, certifica...