I have 3 phone models: 3905 (sip), 6921 (SCCP), 6941 (SCCP)
I have the following route pattern with FAC:
9.0 [2-8] X [2-7] XXXXX
9. [2-7] XXXXXX
9080 [0-1]! Number 0800
Callmanager BE version -> 22.214.171.12400-1
Version of phone Fimware -> CP3905.9-2-1-0
When I call to international numbers or 0800 numbers from the phone model 3905 with the FAC, it holds and there is no routing of the call. But when I disable the FAC of the route-pattern the call is established.
For the other phone models, 6921 and 6941, there is no problem if I make the call to international numbers or 0800 numbers with the FAC enable.
Thanks for your help.
Solved! Go to Solution.
Anybody knows when the IOS 9.2(2)ES1 would be released? Only the cmterm-3905-qed.9-2-2-0.cop.sgn (9.2.(2)) is available and the problem continues.
I have the same problem. I have enabled debugs and apparently once the call with the application requesting the FAC, this looks like there is no exchange of digits (DTMFs)
Another issue on Cisco IP Phone 3905 in the scenario is that the clock is not OK.
Cisco Unified Communications Manager Express Version 9.1
Cisco IP Phones 3905
I opened a TAC Case but the problem has not been fixed.
I forgot apply a "create profile" command in "voice register global". After that both issues was fixed.
You can download from: https://hotfile.com/dl/181450233/abafd25/3905.9-2-2ES1.zip.html
Remember that this version is not released yet and could have another Bugs not fixed.
Like Fabricio said its a bug:
I was using the version 9-2-2-0 and FAC and CMC did not work, after i upgrade to version CP3905.9-2-2ES1 it works!
Which firmware version do you use to Cisco SIP IP Phone 3905?. I have had the same problem with this kind of Phones in CME and CM but the issue disappear with the Firmware: CP3905.9-2-2ES1.
I changed the T302 timer to 5000. The problem continues.
I changed the route pattern to 9.123322939100 and uncheck the Require Forced Authorization Code and the call is performed.
Could you download the firmware version: CP3905.9-2-2ES1. I attach the link to download.
Could you try with this version, because is newer than CP3905.9-2-2-0.