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problem with cisco ipphone 6945 and callmanager 8.6.2

gevangelista
Level 1
Level 1

       I've two phones cisco 6945 that was registerd correctly.

Now I moved them  on another desktop and the phone are unable to register.The switch port is the same, and all is not changed.

can you help me?

3 Replies 3

Leonardo Santana
Spotlight
Spotlight

Hello,

The switch port is on the voice vlan?

The IP Phones are getting IP Address?

Can you ping the IP address of the IP Phones?

Regards

Leonardo Santana

Regards
Leonardo Santana

*** Rate All Helpful Responses***

Aaron Harrison
VIP Alumni
VIP Alumni

If you put them back where they were, do they work again?

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

Hi, Take a look, this is the answer:

https://supportforums.cisco.com/thread/2190782

Regards.